Total Rewards Manager
$70/hour; 40 hours/week; 9-month contract
ABOUT KHAN ACADEMY
Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.
OUR COMMUNITY
Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.
THE ROLE
Under the general direction of the Head of Total Rewards, the Compensation and Benefits Manager will be responsible for supporting the Khan Academy Total Rewards strategy by providing expertise and leadership in the day-to-day activities of the Total Rewards team, and be a key contact and contributor for Khan Academy’s US & Canada health and welfare plans, retirement programs (401k & RRSP), salary administration, and HR automation tools.
Role Responsibilities
- Understand market conditions, compliance and best practices and apply to total rewards philosophy, strategic plans, and organizational initiatives to ensure compensation and benefit policies are aligned; partners with stakeholders to develop and implement creative and proactive solutions to remain competitive and compliant.
- Serve as the initial point of contact with internal stakeholders and vendors for US and Canadian benefits and compensation questions.
- Manage technology, tools, and systems to support compensation and benefit related activities, and serve as subject matter expert for HR total rewards tools; system integration experience is a bonus.
- Manage the development and maintenance of communication materials, handbook, and lead training related to comp and benefits programs as needed.
- Identify and implement opportunities to improve the total rewards experience for employees.
- Provide reporting, audit and analysis to support monitoring and inquiries into compensation and benefit actions.
- Partner with all levels of employees, payroll, finance, vendors, legal counsel and government agencies.
Benefits Management
- Coordinate with benefit brokers, leaves administrators, and vendors to ensure quality and efficiency of delivery of benefit support.
- Perform plan filings and audits to maintain plan qualification and governmental compliance.
- Monitor usage, participation, utilization rates and trends on a regular basis. Identify problem areas in service delivery processes, troubleshoot issues and recommend solutions.
- Assist in the annual benefits enrollment processes and new hire onboarding as necessary.
Compensation Management
- Manage administration of Khan Academy’s compensation programs to support organizational initiatives.
- Oversee governmental compliance reporting to ensure compliance with federal and state laws, including EEO reporting, and following pay transparency legislation such as California SB 1162.
- Manage submission and participation of annual and quarterly compensation surveys.
- Conduct job evaluations and compensation analysis as needed to assist with Talent Acquisition, promotions and job adjustments.
Additional responsibilities
- Other projects as assigned.
WHAT YOU BRING
- 5+ years of related HR experience in the areas of US & Canadian Benefits, and Compensation
- Working knowledge of US and California regulatory and legislative imperatives and impacts related to Total Rewards programs (FLSA, Sec 125, ERISA, HIPAA, PPACA, FMLA, etc.)
- Experience with Aon Radford or similar benchmarking tools
- Proficiency in using Excel and/or Google Sheets.
- Proven experience managing third-party vendor relationships with respect to employee benefits
- Analytical and extremely detail oriented, with high standards for accuracy and precision.
- Strong process and project management skills
- Excellent communication and customer service skills; ability to effectively present to internal and external audiences.
MORE ABOUT US
- Sal’s TED talk from 2011
- Sal’s TED talk from 2015
- Sal's TED talk from 2023
- Our team: http://www.khanacademy.org/about/the-team
OUR COMPANY VALUES
Live & breathe learners
We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.
Take a stand
As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.
Embrace diverse perspectives
We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.
Work responsibly and sustainably
We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.
Bring out the joy
We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.
Cultivate learning mindset
We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.
Deliver wow
We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.