Description
About Passport:
Our goal is to help brands reach their global potential by building the #1 international eCommerce enablement solution for DTC brands.
Hundreds of the world’s top direct-to-consumer brands like iHerb, Tommy John, Native, Ritual, Seed.com, and more trust Passport to enable their international eCommerce channel. With an expansive network, an in-house team of logistics and eCommerce experts, and an easily deployed customer experience platform, Passport is the partner that growth-focused brands trust to expand their business internationally.
About the you and the role:
We are searching for a Solutions Engineer aka Technical Support Engineer who is a clear communicator, is an experienced problem solver, has a technical background, and is excited to be the part of a small and growing company. This is a remote friendly position!
Our day to day involves problem solving API integration issues, communicating with internal teams and external brands, querying a database using SQL, submitting pull requests through Github to update code (written in Typescript), and balancing project work which involves building personal scripts and international tooling (Slack Bot) to help reduce repetitive or manual tasks.
To you, it’s about improving the overall customer experience, helping our customers succeed, and collaborating closely with the customer success and engineering team.
One of our Values is “You are an owner”. We’re growing quickly, and there are gaps to fill and skills to develop along the way. If you want a job with a clearly defined role and monthly consistency, we’re not the right fit.
This role is a full time position.
Located in Latin America
About the you and the role:
We are searching for a Solutions Engineer aka Technical Support Engineer who is a clear communicator, is an experienced problem solver, has a technical background, and is excited to be the part of a small and growing company. This is a remote friendly position!
Our day to day involves problem solving API integration issues, communicating with internal teams and external brands, querying a database using SQL, submitting pull requests through Github to update code (written in Typescript), and balancing project work which involves building personal scripts and international tooling (Slack Bot) to help reduce repetitive or manual tasks.
To you, it’s about improving the overall customer experience, helping our customers succeed, and collaborating closely with the customer success and engineering team.
One of our Values is “You are an owner”. We’re growing quickly, and there are gaps to fill and skills to develop along the way. If you want a job with a clearly defined role and monthly consistency, we’re not the right fit.
This role is a full time position.
Located in Latin America
Responsibilities
You have many of the following:
What you'll get...
- Competitive cash and equity packages
- Travel & Expenses funds for company events
- 100% remote work environment #LI-Remote
- Paid Time Off
- Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ’n paints!
- Quarterly team (virtual) gatherings and annual team offsites
- Learning & Development Fund for upskilling or products to improve your day-to-day work life
- Teammates around the world in 8 different time zones!
