We are actively seeking a Technical Program Manager focused on owning and driving the relationship between the Cloud Operations and application/service and Engineering teams. In this exciting new role, you will have the opportunity to work across the company and evangelize how our tech teams are building and architecting our newest innovations to support Five9's latest product offerings. This position is open to qualified applicants within the United States, with occasional travel to our San Ramon, CA headquarters. Candidates residing within 50 miles of our San Ramon, CA or San Francisco, CA offices are required to be in the office three days a week (Mondays, Wednesdays, Thursdays).
This program cuts across multiple technology groups. You will act as a central point, owning the definition and execution of the portion of this program as it affects delivery both inside and outside of Five9. You will take on goals related to financial and operational efficiencies and be responsible for ensuring that these are tracked accordingly.
Key Responsibilities:
- 2+ years of Technical Program Management experience in a related industry.
- Experience managing efforts in cloud environments, distributed systems and/or developing large-scale web applications.
- Experience with current web technologies.
- Proven experience working with senior leadership and experience defining and delivering on a product roadmap.
- Fluency and comfort with business applications such as Word, Excel and SharePoint.
- Proven ability to bring clarity to ambiguous situations.
- A proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow through on initiatives.
Requirements:
- 5+ years of Technical Program Management experience.
- A bachelor's degree in Engineering, Computer Science or equivalent.
- Exceptional written and verbal communication.
- Thorough understanding of software development lifecycle from conception to delivery.
- Experience working with cloud-based technologies (AWS/GCP preferred)
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