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Technical Product Manager (Data Operations)

remote,Bethesda, MD
Product

Description

As a Technical Product Manager, you will be a key member of the team that designs technical, service and content solutions to support Aledade’s various lines of business. This specific position is within Aledade’s Operating Model product team which is working to scale the internal systems and processes that underlie the day-to-day operations of the company.  

This role will primarily be focused on improving the availability and reportability of key data related to practices, providers, contract participation, contract terms, and other core concepts, and on shoring up the adjacent business processes that both supply and depend on this data.  This work will require understanding how Aledade uses data, working with engineering and data teams to assure that our data model supports our business cases and reporting needs, and developing and rolling out formal operational processes around data entry and curation. This work is not aimed solely to strengthen our ability to run reports.  Rather it seeks to ensure that our core business processes can run effectively, and are not at risk from lack of reliable data.  In addition, the Technical Product Manager  may be assigned  other projects to build and advance tools and processes to support key operational functions of the company.

The Technical Product Manager works alongside business owners, ops teams, technical architects, engineers, and data analysts  to define project goals, scope, solution approaches, and rollout plans.  They work collaboratively with business operations and development to ensure that they are creating high-quality products with the ability to scale.

As a Technical Product Manager, you will be a key member of the team that designs technical, service and content solutions to support Aledade’s various lines of business. This specific position is within Aledade’s Operating Model product team which is working to scale the internal systems and processes that underlie the day-to-day operations of the company.  

This role will primarily be focused on improving the availability and reportability of key data related to practices, providers, contract participation, contract terms, and other core concepts, and on shoring up the adjacent business processes that both supply and depend on this data.  This work will require understanding how Aledade uses data, working with engineering and data teams to assure that our data model supports our business cases and reporting needs, and developing and rolling out formal operational processes around data entry and curation. This work is not aimed solely to strengthen our ability to run reports.  Rather it seeks to ensure that our core business processes can run effectively, and are not at risk from lack of reliable data.  In addition, the Technical Product Manager  may be assigned  other projects to build and advance tools and processes to support key operational functions of the company.

The Technical Product Manager works alongside business owners, ops teams, technical architects, engineers, and data analysts  to define project goals, scope, solution approaches, and rollout plans.  They work collaboratively with business operations and development to ensure that they are creating high-quality products with the ability to scale.

Primary Duties:

  • Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective. 
  • Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback
  • Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution.
  • Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes.
  • Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration.

  • Minimum Qualifications:

  • 5+ years of product management experience in technology, technology-enabled services industry, or a SaaS product.
  • Experience using data and primary research to inform solution design and build internal business understanding.
  • Experience with and understanding of the software development lifecycle and software development methodologies.  Preferably experience with Agile / Scrum teams.
  • Product development experience in the context of the development of a healthcare technology product.

  • Preferred Knowledge, Skills, and/or Abilities:

  • Excellent organizational and communication skills with an emphasis on problem-solving and building subject matter expertise.
  • Understanding of data structures and how data flows through systems.
  • Experience working with data, either in building reports, constructing SQL queries, doing data analysis, or working with technical teams to build or maintain a data infrastructure.
  • Knowledge of healthcare administrative data sets.
  • Experience with operational process mapping, process design, and/or process implementation.
  • Track record of building and advocating for business strategies to solve complex, enterprise wide problem.

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