Tech Business Systems Analyst
Overview:
We are a leading mortgage servicing, SaaS-based, financial technology company committed to excellence and innovation. We are currently seeking a talented individual to join our dynamic Technology department as a Staff Tech Business Systems Analyst. This role offers an exciting opportunity for candidates with a strong background in business systems analysis to contribute to the development and enhancement of our cutting-edge systems.
Your day-to-day at Sagent:
Liaison between IT Development and Business Units:
- Act as a key liaison between the IT development group and business units.
- Facilitate effective communication for the development and implementation of new systems and enhancements to existing systems.
Systems Requirements Evaluation:
- Evaluate new applications and identify systems requirements.
- Assess new IT developments and evolving business requirements, recommending appropriate systems alternatives and enhancements to current systems.
Communication and Presentation:
- Prepare communications and make presentations on system enhancements and alternatives.
- Effectively communicate complex technical information to non-technical stakeholders.
Problem Solving and Analysis:
- Solve technology information systems problems by analyzing requirements and existing systems.
- Pseudo-design computer programs and recommend system controls and protocols.
Interface between Business and Technology:
- Act as the interface or 'translator' between the business and technology functions of the company.
- Work to understand overall business needs, create business cases, and define technical requirements.
Planning and Stakeholder Analysis:
- Use planning, stakeholder analysis, risk assessment, organizational analysis, and interface analysis to drive successful project outcomes.
- Apply writing skills and user experience knowledge to ensure the user interface aligns with project success.
We would love to hear from you if you have:
- Completion of four years of college in a relevant discipline +4 years of experience in a related field or completion of an advanced degree (master's or higher) in an applicable and relevant field or experience will be considered in lieu of a degree.
- 5+ years of experience of Mortgage Servicing as a BA
- 3+ years of Loanserve or similar product as a BA
- Strong analytical and problem-solving skills.
- Excellent communication and presentation abilities.
- Experience in evaluating new applications and identifying systems requirements.
- Familiarity with IT developments and business requirements.
- Ability to act as an effective liaison between IT and business units.
- Planning, stakeholder analysis, risk assessment, organizational analysis, and interface analysis skills.
- Knowledge of user experience principles.
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