What You Will Do
- Leading business process discovery workshops
- Developing and leveraging expertise in AI solutions
- Planning, managing, and performing application build, test, and deploy activities
- Identifying and monitoring interdependencies between various program or project workstreams
- Creating project deliverables and standards
- Planning and establishing after go-live activities
- Effectively communicating complex client and solution concepts to audiences of varying levels
What You Will Bring
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 3-5 years of experience in a client-facing implementation consultant role, preferably in a software or AI technology environment.
- Strong technical background with the ability to understand and articulate complex technical concepts.
- Have worked in a (Series A - Series C) B2B SaaS startup environment.
- Proven expertise in steering technical projects, ensuring seamless execution from inception to completion.
- Adept at strategically gathering and distilling requirements, coupled with a mastery of User Acceptance Testing (UAT) processes to guarantee optimal project outcomes.
- Skillful in crafting meticulous testing workflows and scenarios, contributing to the delivery of high-quality and flawlessly functioning solutions.
- Demonstrated track record of delivering exceptional customer success, showcasing a commitment to understanding and exceeding client expectations.
- Proven project management skills with experience leading end-to-end implementations.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
- Experience working with AI, including chatbots preferred
- SAAS and/or Fintech industry experience preferred
Compensation
- Compensation is expected to be between $110,000 - $130,000. Exact compensation may vary based on skills and location.
What We Offer
- 💻 Remote First Policy
- 🏥 Medical/Dental/Vision Insurance
- 🏝 PTO & Holidays
- ✨ Life Insurance
