This role consists of engaging prospects and customers about their related initiatives to help them develop a more efficient approach, leveraging our platform DSS.
The Strategic Account Executive is responsible for the entire sales cycle, while being able to leverage various company resources, to reach a successful collaboration with the prospect. The Account Executive is likely to work cross functionally with Marketing, Product Management and Engineering.
Responsibilities include (but are not limited to):
- Educating customers on the value of Dataiku in a thoughtful way
- Driving revenue through proactive outreach to existing customers
- Providing recommendations based on a customer’s business needs and usage patterns
- Managing multiple customers simultaneously at various stages of the Dataiku buying cycle
- Strong ability to develop a C-Level vision match with prospects and customers, to develop alignment across different groups and cultivate champions
- Background in selling innovation and new concepts to large Enterprises
- Handling inbound customer communication and organizing/escalating issues appropriately, including: billing, legal, security, and technical inquiries
- Serving as the voice of the customer and collecting feedback to drive continuous improvement across all areas including product
- Other duties as assigned from time to time
Success Profile:
- 5-7 years’ experience in software field sales, or other relevant sales experience
- Background in selling innovation and new concepts to large enterprises - particularly within the Financial Services & Insurance industries.
- Strong ability to develop a vision match with prospects and customers, to develop alignment across different groups and cultivate champions
- Good articulation of competitive positioning
- Domain expertise in big data, analytics, data science, BI/DW, data integration preferred
- Possesses advanced interpersonal communication skills
- Is adaptable with a growth mindset
