Our Mission and Opportunity
Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.
Our Team
Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban, Notable Capital, and others.
Who You Are
You’re an experienced product manager who thrives in ambiguous, high-ownership environments and is excited to build foundational systems that shape how customers discover, adopt, and grow with brightwheel. You believe in smaller, empowered teams that move quickly, and are energized by large, cross-cutting problems where AI, product-led growth (PLG), and customer experience intersect — and where success meaningfully impacts company-level outcomes.
You are:
A product leader who has owned important product areas and initiatives end-to-end
Excited to build product-led systems that help customers discover value, adopt capabilities, and grow with the platform
AI-forward — you actively use AI to increase leverage and have experience shipping or evolving AI-powered product experiences
Comfortable operating in ambiguity, defining problems, and driving execution with clarity
Fluent in experimentation, metrics, and learning loops
A strong cross-functional leader who can influence without authority and move teams toward outcomes
A boundaryless builder — you prototype, automate, design, and ship using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care
What You’ll Do
This is an individual contributor role with significant scope and exposure. You will own a core product area and partner directly with our CEO and CTO to deliver product experiences that matter to the business and to our customers. You’ll:
Own a high-impact product area that meaningfully contributes to brightwheel’s growth and customer outcomes
Partner closely with the CEO, CTO, and senior product and engineering leaders to share insights, pressure-test ideas, and shape direction
Define and evolve product-led systems that help customers realize value faster and more consistently across the platform
Lead execution for AI-powered product experiences, partnering closely with engineering, design, data, and GTM teams
Translate broader company and product strategy into clear bets, roadmaps, and execution plans for your area
Design, run, and learn from experiments to validate hypotheses and guide prioritization
Define success metrics, monitor performance, and clearly communicate progress, learnings, and tradeoffs to leadership
Raise the bar for product quality, velocity, and customer impact within your area
What You Bring
We are open to a variety of backgrounds, but strong candidates usually bring:
5+ years of product management experience, ideally in SaaS or product-led businesses
Proven ownership of complex, cross-functional product initiatives with measurable outcomes
Strong product judgment and the ability to balance speed, quality, and learning
Deep comfort with product metrics, experimentation, and funnel analysis (SQL a plus)
Experience building or scaling AI-powered product experiences
Excellent written and verbal communication skills, including with executive audiences
A strong sense of ownership and bias toward action
Experience leveraging AI to expand your own scope and ownership, using tools and automation to move faster, go deeper, and operate more like a full-stack product owner across problem discovery, design, and execution (bonus)
Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.
