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Staff IT Systems Engineer

Remote, USA
Software Development

About the Role

SandboxAQ is seeking a multidisciplinary IT Systems Engineer to join our small but growing team. In this role, you will contribute towards designing, implementing, and maintaining our cloud-based Identity Access Management (IAM) and Single Sign-On (SSO) systems, as well as our endpoint management systems. You will play a key role in ensuring that our users have secure and reliable access to our applications and endpoints.

What you’ll do:

  • Design, implement, and maintain cloud-based corporate authentication and IAM systems as well as client platform management systems
  • Configure and manage user accounts and groups
  • Administrate our SaaS productivity tools such as Google Workspace, Slack, Atlassian, and Office 365
  • Build automation using a mix of code, low-code, and infrastructure-as-code
  • Monitor and audit access periodically for compliance purposes
  • Troubleshoot identity and endpoint related issues and resolve problems efficiently
  • Work closely with our Security team to ensure best practices and compliance standards are followed
  • Collaborate with other teams on cross-functional projects related to Identity as well as user lifecycle management
  • Document IT processes and procedures
  • Contribute to the development and implementation of new IT initiatives
  • Serve as escalation point for identity and client platform related support issues
  • Rotate on other non-identity IT projects and tasks as needed / desired
  • Act as a technical leader and mentor for junior members of the team

Who you are:

  • Extensive experience in IT systems administration / engineering
  • Expert-level skills administrating Okta, including integrating applications for SSO
  • Previous experience administrating endpoint management systems such as Jamf, Intune
  • Strong understanding of cloud-based IAM concepts and technologies such as Okta, Entra ID, AWS IAM, GCP IAM 
  • Advanced knowledge and experience around administrating SaaS applications in modern tech stacks, including but not limited to Google Workspace, Slack, O365, and Atlassian.
  • 2+ years experience working with low-code automation tools such as Okta Workflows, Workato, Tines, etc.
  • Experience working with REST APIs and event-driven automation
  • Proficiency with one or more object-oriented programming languages such as Python, Ruby, etc.
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • You’re passionate and naturally curious about automation and technology in general

Bonus

  • Experience with Zero Trust architecture including endpoint Device Trust
  • Experience integrating services with Slack, including building custom apps and Slackbots
  • Experience working with identity governance platforms such as Okta IGA, Opal, Lumos, etc.

The US base salary range for this full-time position is expected to be $154k - $216k per year. Our salary ranges are determined by role and level. Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training. This role may be eligible for annual discretionary bonuses and equity.

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