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Sr. Salesforce Project Manager

Remote, United States
Management

We are hiring for a Senior Salesforce Project Manager to work with our Enterprise customers! As the Project Manager, you will manage projects for our Enterprise customers by providing day-to-day leadership to analyze their requirements, developing designs, and implementing cloud-based solutions based on Salesforce and the Force.com platform.

The ideal candidate has experience working with small and large customers and is comfortable with a rapid pace of change. The Project Manager is professional and confident in front of VP and Director-level stakeholders, has a strong analytical and consultative mindset, and thrives when working against tight deadlines. If you appreciate working with cutting edge technology and delivering exciting new digital solutions - then this is the role for you!

You'll have the opportunity to:

  • Monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects
  • Drive implementations of high-quality AI and digital service solutions
  • Act as primary day-to-day point of contact for the client and the operational aspects of the project, including a focus on building strong customer relationships
  • Facilitate or co-lead with customer project manager regular status meetings with project team, sponsors, and all stakeholders
  • Assist consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions
  • Plan, initiate & manage Business-to-Business (B2B) Customer Relationship Management (CRM) systems and Artificial Intelligence (AI) software projects
  • Coordinate IT project teams to ensure that client business requirements are effectively incorporated into design specifications, multi-platform integrations and data transfers
  • Assess business implications for each project stage
  • Execute role of Agile Scrum Master and guide the software development lifecycle (SDLC) process for systems and product delivery
  • Bring a high level of energy and enthusiasm to NeuraFlash every day

Required Qualifications:

  • 5+ years project management experience with packaged software or custom development implementation on the Salesforce Platform
  • Experience working in a  professional services/consulting environment
  • Experience applying Agile approaches to project management
  • Experience with salesforce.com serving as project manager or scrum leader
  • Experience with estimation/sizing and SOW/Change Order contracting
  • PMP or Scrum Master certification preferred
  • Salesforce or AI delivery/solution experience, specifically overseeing blueprint and implementation projects on the platform
  • Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications

Preferred Skills:

  • Strong presentation and communication skills
  • Ability to work cohesively within a team and/or effectively as an individual
  • Bachelor’s Degree in Business, Engineering, Information Technology or Management
  • Professional and confident while maintaining a focus on customer success
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