We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.
We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.
We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.
About the Role
We are seeking a Senior Revenue Operations Manager to support Rula’s Account Management and Success teams by implementing data-driven strategies and optimizing operational processes. In this role, you will refine reporting frameworks, uncover insights that strengthen relationships and drive sustainable growth, and ensure our technology stack adapts to the evolving needs of both our internal teams and the therapists and psychiatrists on our platform. The ideal candidate would bring a strong analytical and strategic mindset and demonstrated experience driving efficiency and improving outcomes. This role will be instrumental in advancing our post-sale operations, and fostering a collaborative and supportive environment in a fast-paced, innovative company.
Required Qualifications
5+ years of experience in Revenue Operations focused on supporting post-sale operations (account management / customer success).
Experience using data to drive business decisions with a proficiency in SQL.
Hands-on experience building and optimizing sales and success tech stacks (e.g., Catalyst, Amplitude) in close collaboration with engineering teams.
Proven ability to work both autonomously and in group settings to manage projects from ambiguity to execution.
Preferred Qualifications
Experience in high-growth startups; marketplace experience.
Admin certification in Salesforce/HubSpot.
Experience with BI platforms (e.g. Looker, Tableau, Sigma).
Experience implementing Customer Success platforms (e.g. Catalyst, ChurnZero, Vitally, Planhat).
While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.
We're serious about your well-being! As Part Of Our Team, Full-Time Employees Receive
100% remote work environment from anywhere in the US
Competitive pay and benefits that don’t change based on location
Health benefits: medical, dental, vision, life, disability, and FSA/HSA
Access to our 401(k) plan
Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care
Paid parental leave
Employee Assistance Program (EAP)
Stipend to ensure your home office sets you up for success
Quarterly department stipend for team building or in-person gatherings
Wellness events and lunch & learns spanning many topics
Our Team
We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
