Position Title: Senior Product Manager, Oncology User Experience Product Management, Japan
Location: United States (With travel to Japan - Willingness to travel to Japan 25% of the time - Japanese fluency in language and culture is a requirement)
Company Overview: Natera, Inc. is a clinical genetic testing company based in Austin, Texas that specializes in non-invasive, cell-free DNA (cfDNA) testing technology, with a focus on women’s health, cancer, and organ health. Natera’s proprietary technology combines novel molecular biology techniques with a suite of bioinformatics software that allows detection down to a single molecule in a tube of blood. Natera operates CAP-accredited laboratories certified under the Clinical Laboratory Improvement Amendments (CLIA) in San Carlos, California, and Austin, Texas.
Position Summary: The mission of the Oncology User Experience Product team is to ensure that our customers and patients receive best-in-class experiences that resolve frictions to better patient care. The Senior Product Manager for Oncology Provider Solutions, Japan, will own the launch of our key product lines into the Japanese market and will join a growing team that shares the critical role of being the voice of our many internal and external users.
You will work closely with business development, regulatory, engineering, design, and operations to create a vision, strategy, and thorough plan to develop our Provider Portal and establish clinical workflows. You will be acting as a full-stack PM, leading a cross-functional team in conducting user interviews, uncovering user pain points, gathering requirements, writing BRD/PRDs, creating user stories, defining acceptance criteria, developing and launching a Provider Portal roadmap, and managing its roadmap. You will play a central role in developing country-wide user experiences that could reach millions of patients and their families.
About You: You are passionate about designing, building, and delivering a better world for patients and clinicians. You are mission-driven and thrive in ambiguous, dynamic environments. You have a fearless bias towards action that is data-informed, purposeful, and focused. You are excited by the prospect of rolling up your sleeves to tackle meaningful problems each and every day. You’re an empathetic and collaborative problem-solver who seeks and gives candid feedback to get the best out of yourself and those around you. You take on ambitious projects, have short toes, and carry strong opinions loosely held. You possess Japanese fluency in language, culture, and regulation, and enjoy traveling and making lasting professional connections.
If you enjoy moving quickly, accomplishing aspirational goals in an ever-changing environment, and launching truly impactful products, this role is for you.
Primary Responsibilities:
- Develop a deep understanding and appreciation of our users, their workflows, behaviors, and their environments
- Immerse yourself in the tough problems we’re solving, and work side-by-side with passionate and talented designers, engineers, clinical product managers, sales, and operations to develop elegant digital solutions to solve those problems
- Maintain a vision of industry trends and competitive landscape to ensure you know what makes a best-in-class user experience for your product line
- Develop well-thought, user-centric strategies and roadmap for your products
- Own product development lifecycle from design to deployment
- Define what success looks like for your product, measure it, and drive improvements
- Communicate with senior-level stakeholders to champion your roadmap and gain buy-in
- Help define and enhance the culture of the Oncology UXPM team, our Product org, and Natera at large
Qualifications:
- Japanese fluency in language and culture
- Understands and able to exhibit Japanese business acumen
- Enjoys traveling and interviewing users on site
- Empathetic, user-centric thinker with exceptional integrity
- 3-5+ years of experience in software product management, ideally in the digital health, healthcare, or biotech industry
- Experience with regulated products and regulatory affairs in the US and/or abroad
- Extensive experience in conceptualizing, defining, and creating high-quality customer experiences
- Experience building solutions from start to finish
- Excellent communication, facilitation, presentation, relationship-building, and analytical skills
- A successful track record of cross-functional leadership
- Well-developed systems thinking and problem-solving frameworks
- Desire to roll sleeves up and get projects across the finish line
- Willingness to travel to Japan approximately 25% of the time
