Sr. Product Manager - Health Plans

Description

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

Lyra is looking for an experienced Senior Product Manager to help drive our health plans strategy and execution. The ideal candidate is a strategic problem solver that is highly collaborative, synthesizing input from many different cross-functional teams, articulating a plan, and executing.

This role can be carried out from our Burlingame, CA headquarters, hybrid, or fully remote/virtually. Remote candidates must be physically located within the United States.

Responsibilities

The Sr. Product Manager, Health Plans will be primarily responsible for owning, driving, planning for various Health Plan initiatives, including (but not limited to) Health Plan integrations.

Own product roadmap by gathering input, evaluating opportunities, and prioritizing features according to our business goals; track overall program metrics and effectively report out on program health to executive audiences.

Partner cross-functional with internal teams to identify pain points and define strategies to drive platform scalability, while partnering closely with channel partners to identify new opportunities.

Drive excellent product development experience for the product/design/engineering team by writing concise documentation and engineering tickets, supporting the design process, running team rituals, and coordinating successful releases.

Identify and manage risks and issues that may impact the successful delivery of cross-functional initiatives and associated goals, and foster a culture of continuous improvement through regular review/optimization of processes and methodologies.

Collaborate with Go-to-Market and Customer Success teams to ensure a seamless transition from product development to product launch and customer onboarding, and receiving feedback to further drive the product roadmap.

Qualifications

5+ years of experience in product management, in a software development environment

Product Management experience within Healthcare tech is required.

Product Managers with proven health plan integrations and/or healthcare revenue cycle management (or related) experience are highly preferred

Strong quantitative analytical skills and ability to think strategically and tactically to solve problems and drive results while operating in a fast-paced, dynamic startup environment

Strong understanding of software development life cycle (SDLC) and agile methodologies, as well as being a highly organized self-starter, able to multitask and apply structure to ambiguous situations.

Curiosity and passion to learn more about your users, our market, our product, the competitive landscape, and much more

Demonstrated leadership and strong, proactive ownership over one’s area of responsibility; has an innate sense of accountability, attention to detail, and an execution-oriented mindset.

Experience in management consulting, digital health operations, or related experiences preferred.

Diversity & Inclusion at Lyra

Diversity, equity, inclusion, and belonging (DEIB) at Lyra is essential to the way we deliver culturally responsive care, build and manage our provider network, and support holistic efforts to strengthen DEIB in workplaces around the world—including our own.

People come to Lyra with a range of needs, backgrounds, and abilities that influence their response to mental health support. Our diverse network of providers delivers comprehensive mental health treatment and support rooted in culturally responsive care, a multicultural approach that accounts for the impact of cultural backgrounds on each person’s care experience. Learn more at https://www.lyrahealth.com/diversity-equity-inclusion-belonging/

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, your data will be processed as per Lyra Health Workforce Privacy Notice. Through this application, we will collect personal information from you including your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA). Providing this information is optional and completely voluntary. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.