About the Role:
This role will collaborate closely with Category Directors and leadership to formulate and implement innovative initiatives aimed at enhancing User Experience and maximizing ARPU/LTV. Your primary responsibilities will involve harnessing the power of rich analytics and synthesized insights data to shape, prioritize, and drive cross-functional execution of strategic initiatives.
You Will:
- Category-Specific Growth Strategies:
- Collaborate with Category Directors to develop data-driven initiatives that maximize user outcomes
- Conduct in-depth analysis of category-specific data to inform the overarching strategy
- Work closely with category teams to size, prioritize, test, and execute initiatives focused on enhancing the user experience
- Strategic Analytics Support:
- Collaborate with analytics teams to serve as a valuable resource for category leads
- Extract actionable insights from data to identify customer pain points and trends
- Work in tandem with analytics teams to ensure that category reporting needs are met and monitoring roadmaps are appropriately prioritized
- Strategic Projects:
- Act as a leader, key resource and thought partner for category teams in the execution of ad-hoc projects
- Proactively prioritize and guide the category organization in implementing the most impactful strategies
- Gather data and insights and market dynamics across key specialties and treatment conditions
- Drive Continuous Improvement:
- Develop and execute a data driven approach to SKU rationalization and portfolio expansion
- Organize and manage the execution and deliverables of recurring category improvement projects
You Have:
- Proven experience in strategic analytics and category management
- Strong analytical skills with the ability to derive actionable insights from complex data sets
- Excellent communication and collaboration skills to work effectively across cross-functional teams
- Demonstrated success in driving customer success and satisfaction
- Proactive mindset with the ability to identify and address challenges independently
Our Benefits (there are more but here are some highlights):
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- Employee discounts on hims & hers & Apostrophe online products
- 401k benefits with employer matching contribution
- Offsite team retreats
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