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Sr. Engineering Manager, Checkout Experience

United States - Remote
USD $255,000~$283,000
Management

OVERVIEW

About The Role

As a Senior Engineering Manager for the Checkout team at Instacart, you will be leading the engineering team that is responsible for the Checkout part of the journey of the Customer ordering experience. You will play a pivotal role in managing one of the critical engineering systems at Instacart, driving all of Instacart’s online grocery business. You will provide leadership in driving the stability, scalability, and extensibility of engineering systems that drive the product experience forward. As the nexus of very many systems, you will also be interfacing with many engineering and product leaders across the company to collaborate with them to facilitate innovative and new customer experiences.

 

About The Team

The Checkout team is responsible for the customer experience through placing an order with Instacart. The team takes the critical responsibility of providing clarity by having a simple and streamlined approach to collecting essential information from customers trying to place orders on Instacart. As the last step of the shopping journey, the team is responsible for critical business metrics including showcasing Instacart's value proposition, driving order conversions, and Instacart+ adoption.  The team is constantly innovating to build better checkout experiences for customers that adapt to different needs.

 

About The Job

In your role as Senior Engineering Manager, your responsibilities will include:

  • Define, communicate, and drive the technical strategy for the team that supports the product strategy and key bets for the company, including new technical investments.
  • Drive high-quality execution of key business outcomes of the team by overseeing the roadmap and enabling technical and product decisions. 
  • Create and ensure the adoption of best practices and engineering standards to build highly scalable and reliable engineering systems. 
  • Foster strong collaboration and working model with peers and different stakeholder teams across Instacart including Product, Data Science, and Design. 
  • Mentor and support team members for personal and professional growth.
  • Lead the recruitment and hiring processes to build a high-performing team.

About You

Minimum Qualifications

  • Proven track record as a hands-on technical leader, preferably at a Staff+ level in a similar industry.
  • 2+ years of experience managing teams of 10+ software engineers
  • Strong background in backend development; experience with web apps  and mobile is advantageous.
  • Ability to craft and execute strategic engineering roadmaps  that align with business objectives.
  • Highly structured and proactive communication capabilities.
  • Experience in staffing, mentoring, and leading engineering teams to success.
  • Experience working with product managers, EM peers, and senior ICs.
  • Excellent written and verbal communication skills, effective cross-functional leadership.

Preferred Qualifications

  • Bachelor’s degree or higher in Computer Science or related field.
  • Prior experience in managing engineering teams that oversee mission critical business systems.
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