Description
We’re currently searching for an experienced Senior Business Intelligence Analyst to join our Customer Experience (CX) Services Operations team, a joint operations and analytics function serving our Chief Customer Officer’s organization. The BI team at Granicus enables our teams to make impactful business decisions. Our analysts handle everything from researching progressive systems solutions to data pipeline management and dashboarding.
This individual will report to the Manager of Business Intelligence and work with Analysts, Operations, and Product teams to leverage tools that enable us to rapidly synthesize datasets, refine analyses, and produce customer-quality summaries. We are a data-driven team that understands and translates complex customer and operational needs into clear insights. You will build, curate, document analyses and dashboards to increase the impact of the entire team.
PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time.
We’re currently searching for an experienced Senior Business Intelligence Analyst to join our Customer Experience (CX) Services Operations team, a joint operations and analytics function serving our Chief Customer Officer’s organization. The BI team at Granicus enables our teams to make impactful business decisions. Our analysts handle everything from researching progressive systems solutions to data pipeline management and dashboarding.
This individual will report to the Manager of Business Intelligence and work with Analysts, Operations, and Product teams to leverage tools that enable us to rapidly synthesize datasets, refine analyses, and produce customer-quality summaries. We are a data-driven team that understands and translates complex customer and operational needs into clear insights. You will build, curate, document analyses and dashboards to increase the impact of the entire team.
PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time.
What your impact will look like here:
You'll love this job if you have / are:
Security and Privacy Requirements
The Team
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
a part of our journey.
- A few culture highlights include – Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee
population
The Impact
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
The Benefits
At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs.
