Sr Analyst, Benefits

Description

Sr Analyst, Benefits

At Nielsen, we take the time to design a workplace that puts our People at the center of how we work and operate. Our HR teams are curators of a culture and ambassadors for diversity, inclusion and belonging - where everyone feels valued and can bring their best selves to work. From day one, we provide our employees with the tools and resources to be successful and have pride in delivering best-in-class people processes throughout every step of the employee lifecycle. We also take pride in continuously empowering leaders at all levels so they can deliver outstanding opportunities to everyone on their teams to contribute.

The Senior Analyst, Benefits plays a crucial part in delivering best-in-class benefits offerings that suit the needs of our people and meet them wherever they are in their health & well-being journey. This role reports directly to the Manager, Global Benefits.

Sr Analyst, Benefits

Responsibilities:

Determines employee eligibility for Leaves of Absence, including but not limited to FMLA and State-specific related leaves, Short-Term Disability, and Long-Term Disability.

Provides accurate information to employees regarding leave eligibility and entitlements, as well as employee responsibilities before and during their leave.

Regularly interacts and communicates with employees, managers, and HRBP to ensure proper leave administration, leave tracking and certification/recertification requests are completed properly and timely.

Administers FMLA, Disability and personal leaves for employees in multiple States, in accordance with State and Federal regulations and Company-specific leave in accordance with policy.

Partners with 3rd party administrators to ensure timely and accurate claims processing.

Ensures proper tracking of LOA designated hours and certification end dates to ensure compliance with all applicable state/federal leave laws.

Maintains highly confidential employee Personal Health Information and files; ensures HIPAA compliance.

Responds to non-routine inquiries from management and employees regarding Leaves of Absence (LOAs) in a timely, customer-centric manner.

Conducts regular audits of the leave process to ensure adherence to policies, guidelines, and regulations.

Ensures that employees return to work as required and facilitates a high level of compliance with the return (e.g., medical restrictions as they pertain to the ADA, etc.)

Support the administration of company health and welfare plans including medical, dental, vision, life/disability, health savings and spending accounts, educational reimbursement and 401K/retirement and leave of absence programs.

Provide exceptional support to employees regarding benefit programs, ensuring their needs are met and questions are answered promptly.

Research and provide recommendations regarding escalated benefits issues involving internal and external partners.

Assist in tracking benefit costs, processing invoices, preparing benefit cost analysis, and summarizing employee benefits data.

Verify billing and invoice statements for accuracy and partner with Procurement and AP teams to ensure timely payments.

Maintain and develop relationships with internal partners, third party administrators and external vendors.

Support testing and execution during Annual Enrollment period.

Assist with developing benefits delivery branding, design, and utilization of communication tools to increase awareness of the benefit offerings, including intranet pages, creative email, and other communication campaigns.

Identifies opportunities for operational improvements and collaborates with cross-functional teams to implement changes effectively.

Assist in preparation of reports related to benefit plans, ensuring compliance with legal and regulatory requirements

Qualifications:

Bachelor's degree in Business, Human Resources or related field.

4+ years of experience with applicable employment laws (Federal and State FMLA, State-Specific Leaves, ADA, etc.)

4+ years of experience with the administration of major disability compensation programs (e.g., Wage Replacement Benefits, Medical Treatments, etc.)

4+ years of experience working with employee benefits, disability claims, 3rd party administrators or leave of absence.

Strong foundational understanding of health benefit plan principles and compliance requirements.

Well-developed customer and relationship management skills, including credibility and influencing skills; strong customer service orientation.

Demonstrated ability to anticipate and respond to questions properly to ensure they are understood and tailored to the individual (knowing what drives them, how messages will be received, etc.).

Ability to effectively lead prioritization of workload and meet deadlines.

Process driven and methodical in approach to implementing programs & solutions.

Demonstrated ability to thrive in a rapidly growing, fast-changing, highly collaborative environment alongside experience working in a matrix environment.

Ability to effectively manage sensitive and confidential information.

Excellent written, verbal, listening capabilities and attention to detail.

Intermediate level expertise in Google Tools (Sheets, Docs, Slides) & Microsoft Office (specifically, Microsoft Excel).

Experience working with SAP & ARIBA tools

Nielsen: Enabling your best to power a better media future. Our comprehensive benefits package (including health & wellness plans for full-time employees, 401(k) retirement coupled with a Nielsen match, a generous paid time off policy, and if eligible, a discretionary incentive/bonus) is designed to be inclusive for all employees and families, and we take pride in ensuring that employees are rewarded holistically for the role they are doing and their performance.

A reasonable estimate of salary range for a new employee to be offered this role would be between $38,000-$155,000 which would be adjusted based on each employee's geographic location. The position of each employee within a compensation range at Nielsen is dependent on several individual circumstances, such as experience, training, certifications and other business requirements/needs

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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