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Specialist, Technical Strategy and Support

Remote MX
Customer Service

RESPONSIBILITIES

  • Create and maintain rules in Cresta AI as per business needs
  • Attend meetings and prepare presentations on created reports.
  • Perform analysis on audit results or given data.
  • Collaborate with other LOBs to gather data for analysis.
  • Schedule and prepare discovery sessions for requested analysis/initiatives.

 

REQUIREMENTS

  • Great communication skills
  • The candidate must be creative, proactive, can work well in a team environment.
  • Must be able to help all personnel develop their skills.
  • Analysis, planning and organizational skills.
  • Feedback experience.
  • Basic Excel knowledge
  • Good writing skills
  • Full time availability
  • Bilingual (Required)

 

 

#LI-REMOTE

#LI-VR1

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