Specialist II, Case Management (1 Day in Office/4 Days Virtual)

Description

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Description

The Specialist II, Case Management is responsible for providing support to the underwriting team by performing a variety of tasks to facilitate new and renewal business, policy issuance and maintenance, metrics tracking, and participating in underwriting projects.

***Please be advised that the selected candidate is expected to come into the office 1 day a week at the Garden City, NY office.

Description

***Please be advised that the selected candidate is expected to come into the office 1 day a week at the Garden City, NY office.

Responsibilities

Maintain various departmental Outlook inboxes

Route risk involved matters to departmental staff

Set up underwriting files and applications by obtaining required documents and updating appropriate systems

Participate in updates and testing of insurance administration systems

Issue and send rate endorsements within required timeframes

Complete assignments in an accurate and timely manner and according to pre-established guidelines and workflows as assigned by the department

Assist in maintaining and updating select Underwriting reports and standard operating procedures

Generate reports with various frequencies to support underwriting functions and provide status updates

Interact and work with various internal stakeholders, as needed

Qualifications/Education

0-2 years of insurance industry experience preferred

Associate degree or higher required in a related field

Required Skills/Abilities

Excellent written, oral and interpersonal communication skills

Capable of working both independently as well as on a team

Ability to multi-task and perform under tight deadlines

Proficient with Microsoft Office with a concentration in Excel

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.