About the job:
Sama is searching for an experienced Solutions Engineer who is used to solving customers' most complex problems. Straddling the product and sales organizations, you will work directly with the sales team to discover and understand customer’s business needs and navigate complex sales cycles. As a technical expert, you will provide value-based demonstrations, support enterprise Proof of Concepts, develop custom solutions and integrations, while illustrating the value of Sama services and solutions.
Key Responsibilities:
- Become an expert in Sama products from a business and technical standpoint.
- Consult with and serve as a trusted advisor for your customers designing training data strategies for Computer Vision projects
- Implement, deploy, and support customer-specific solutions and integrations
- Partner cross-functionally with Sales, Customer Success Managers, and Delivery teams while independently driving key initiatives
- Shape the Sama roadmap and features based on feedback gathered from the field.
- Validate solutions design and ensure smooth launch for new workflows.
- Review code and solutions written by Implementations Engineer
- Partner with Customer Success, and Service Delivery teams to design customer solutions that artfully balance the symbiosis between technology and humanity.
Minimum Qualifications:
- 2-4+ years of experience as Solutions Engineer in Software/Tech companies
- Bachelors in computer science, engineering, mathematics, a related field, or equivalent experience
- High energy, self-starter comfortable with ambiguity in entrepreneurial environments
- Intermediate scripting proficiency in Python
- Hands-on experience with scripting languages and web technologies such as Rest APIs, JSON, and XML
- Strong organizational skills and prioritization, balancing multiple challenges at once
- Ability to listen to understand customers’ needs and respond with solid technical guidance and implementation, often solving ambiguous problems
Preferred Qualifications:
- Knowledge of AI and high-level concepts of Machine Learning, Computer Vision a plus
- 2-4+ years of industry experience in AI/ML companies
