Solutions Engineer

Description

Qualified is the PipelineAI platform for B2B companies around the world. Designed to generate more inbound website conversions with AI and automation, Qualified offers an all-in-one solution that includes Piper the AI SDR, live chat, chatbots, meeting scheduling, marketing offers, and actionable intent data.

The Opportunity

Qualified Solutions Engineers act as the tip of the spear for our Go-to-Market (GTM) team. SEs are focused on delivering world-class product demonstrations, driving product development based on market feedback, and building scalable solutions for the entire GTM team. You’ll work closely with Account Executives, but you’ll also partner with Qualified Success Architects and Support to figure out where gaps are and how they may be filled by collaborative efforts. We’re looking for an A+ player that will help make the most of the incredible market opportunity that lies ahead. Your work will be critical for the success of our customers and our company.

The Opportunity

What You'll Be Doing

Showcasing Qualified to prospective customers with world-class product demonstrations. Think: custom demos, discovery demos, and technical workshops on the scale of 10-25 per week.

Become a subject matter expert on Qualified’s capabilities, customer stories, and best practices

Build a deep understanding of Salesforce architecture, marketing automation, data enrichment, and other high-leverage technologies

Own the technical discovery and qualification process for Qualified prospects and provide guidance on technical deal strategy

Partner with Account Executive teams to identify customer business goals, needs, and pains

Provide technical responses to Security Questionnaires

Write technical blog content about Qualified capabilities

Act as the voice of the customer by translating, aggregating, and representing product feedback to the Product and Engineering teams

Monitor industry news on technology products, partners, and competitors to ensure you and your team provide a deep ecosystem expertise

Qualifications:

Bachelor's Degree

3+ years of relevant Solutions Engineering experience

Experience in Salesforce CRM, marketing automation, and data enrichment

Excellent communication skills and polished presenter

Seamlessly relate complicated concepts to non-technical people while maintaining the ability to speak credibly to highly technical people.

Solution sales driven and a clear understanding of the business value

Proven experience providing pragmatic solutions to a complex set of customer requirements that lead to winning the deal.

You feel comfortable leading presentations and demos of our platform to large groups, both technical and non-technical.

Ability to hear customer pains, identify root-cause analysis in real-time and tie business problems to Qualified’s technical solutions with an understanding of technology value propositions.

Proven capacity to quickly absorb new concepts and technologies.

Perform well under uncertain, high pressure, and high impact conditions.

Bonus: Documented programming experience (frontend or backend programming languages. Apex is a plus!)

About Qualified

Qualified is the AI pipeline generation platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with AI and automation for thousands of customers like Autodesk, Blackbaud, and Epson. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 900+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures.

One Team

We’re all in this together with a shared goal: grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small.

Customer Obsessed

Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “Whatever it takes” to make them successful. Prove the ROI. Only when our customers win do we win.

Think Big & Move Fast

We’re defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for status quo.

On the heels of their Series C financing, Qualified is looking to grow the team so that they can do even more, even faster; they’re focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things.

Diversity & Inclusion

Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.