Description
As the Solutions Delivery Lead on Verily’s Solutions Delivery Management team, you will drive the execution framework and provide strategic oversight for design and implementation across Verily’s portfolio of clinical research studies in collaboration with scientific, software, and business leaders. You will oversee all program management aspects in support of scalable implementation of clinical study activities, from start-up through data set delivery, ensuring relevant practices (e.g. Good Clinical Practices, Good Pharmacoepidemiology Practices, Common Rule) and relevant Standard Operating Procedures (SOPs) are met as required. You will lead a team of Solutions Delivery Program Managers who support the implementation of clinical studies including maintaining and communicating timelines, tracking and monitoring risks, and ensuring the success of Verily’s customers.
Responsibilities
- Manage a team responsible for the planning and execution of clinical studies including but not limited to prioritizing portfolio needs, communicating key updates and risks to the executive team and external customers, problem-solving and responding quickly to program needs with a large number of changing variables.
- Serve as the primary point of escalation across solutions delivery for customers, external and internal stakeholders. Manage complex and time-sensitive challenges across multiple programs, customers, and priorities.
- Grow clinical research executional capacity including staffing requirements, optimize processes for study approvals and management, and disseminate best practices to enable growth and scalability of clinical research programs across Verily.
- Partner with Verily Account Executives and Technical Sales Specialists to design and scope research solutions for new customer engagements. Develop collaborative relationships across Verily and work with external partners including academic/industry partners (life science / med tech), study investigators, clinical research sites, Contract Research Organizations (CROs) and vendors to successfully deliver on research solutions.
- Design, implement and operationalize team processes and KPIs for critical workflows related to successful research execution and readiness; manage operational aspects for the execution of pioneering study activities from study start-up, through study closure while ensuring adherence to protocol, standard operating procedures and applicable regulatory requirements.
Qualifications
- BA/BS in health or science or equivalent practical experience.
- 10+ years of experience working in project management, clinical operations or similar discipline.
- Knowledge of Good Clinical Practices and clinical trials experience.
- Excellent team leadership and people management skills.
- Proven record of successful executive customer engagement.
Preferred Qualifications
- Experience leading and managing process improvement initiatives.
- Experience in the execution and oversight of RWE research programs.
- Proven problem-solving and analytical skills, with ability to navigate through ambiguity.
- Proven ability to establish solid relationships with cross-functional teams and drive consensus across stakeholders and executive leadership.
- Strong interpersonal skills with sensitivity to changing personalities and priorities.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
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