About the Role:
The Professional Services Solutions Architect is an experienced technologist who works with Planet’s highest profile customers to architect their implementations of Planet's product offerings. The Solutions Architect is an exemplary engineer of solutions; their efforts are directly visible to customers and stakeholders within Planet. The Solutions Architect provides technical input and project support for the wider Professional Services team and is instrumental in ensuring customer engagements have successful outcomes.
You will use your experience to deliver innovative solutions for Planet’s highest profile customers, helping stakeholders from C-level executives to software architects, achieve success with the implementation of the Planet Platform. In this role, you will align Professional Services projects to customer business and technology requirements and ensure that Professional Services teams are delivering exceptional customer value.
Impact You’ll Own:
- Engineer solutions applying your remote sensing and geospatial technologies knowledge and experience to help Planet’s Professional Services customers be successful in their adoption of the Planet Platform.
- Perform high level architectural design and the implementation of Professional Services software solutions: technical architectural oversight, build software tools, applications and customer demonstrations using Planet’s APIs and analytics endpoints, communicate project timelines, scope and risks.
- Drafting requirements documents, applying your expertise in data analytics, collaborating with software engineers, lead training events, and deliver solutions to clients.
- Build software tools, applications and customer demonstrations using Planet’s APIs and analytics endpoints
- Assists in scoping new projects and in technical writing for proposals and project reports.
- Own the customer success lifecycle for Professional Services engagements, from scoping and discovery, to project execution and delivery.
- Champion Planet’s products and offerings in-person and via online assistance by providing training, presenting at conferences, writing technical tutorials, and publishing articles and videos.
- Influence the direction of Planet’s products and offerings by gathering insights from customer engagements and the user community.
- Interact and engage with users in Planet’s Education and Research program to source novel customer applications and unique insights.
- Focus on new applications and use cases coupled with data, offerings and needs by collaborating with both internal and external actors.
What You Bring:
- 5+ years experience working in a technical geospatial or remote sensing role.
- Degree in GIS, Computer Science, Remote Sensing, Geography or a related field.
- Extensive experience programming with Python to process imagery, manipulating vector data, interacting with APIs and building data processing pipelines.
- Expertise with QGIS, Esri software, GDAL or other common geospatial software.
- Demonstrated ability to lead customer engagements with technical aptitude, problem solving and analytical skills.
- Ability to run workshops or training sessions with users.
- Experience working in a fast-paced environment with a proven ability to tackle unique challenges presented by its dynamic condition.
- Ability to work independently and as part of a team.
What Makes You Stand Out:
- Familiarity with cloud-based architectures or machine learning.
- Proven ability to quickly learn unfamiliar systems and code bases.
- Proactive and innovative thinking.
- Advanced degree is preferred.
Benefits While Working at Planet:
- Additional company winter holidays and regular global days off
- Remote friendly work environment and flexible working hours
- Contribution to our growth by offering equity options for employees
- Giving back to the community - one day per quarter for charitable work
- Tuition Reimbursement and access to LinkedIn Learning
- Regular hack-weeks and meetup events to exchange knowledge
- Home office budget
- Employee Resource Groups providing empowering spaces for connection and mentorship
