Our Global Voice team is looking for a committed, experienced Software Engineer II who is passionate about creating high performing, scalable, and resilient mission critical services that are the foundation of Five9’s next-generation contact center platform. You will have the opportunity to combine what you already know with new learnings, crafting a bespoke solution that serves our customers and partners. This position is open to qualified applicants nationwide. Candidates residing within 50 miles of our San Ramon, CA or San Francisco, CA offices are required to be in the office three days a week (Mondays, Wednesdays, Thursdays).
Required Skills:
- 3+ years professional experience in software development, with some being written in C and/or C++.
- Deep understanding how to build and deploy containers, using tools such as Docker.
- Passion for creating, troubleshooting, and optimizing CI/CD workflows (e.g. GitHub Actions or Gitlab CI).
- Experience with public cloud technologies (e.g. AWS or GCP).
- Ability to methodically troubleshoot complex systems.
- Excellent communication and organization skills, and a sense of ownership.
Preferred Skills:
- Writing software for real-time communications signaling and media protocols (SIP, RTP, etc.)
- Experience with Gitlab CI.
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