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Social Media Coordinator

Hybrid
Software Development

This is a hands-on, execution-focused role that will help scale our social media output and creator activity across multiple social media platforms. You’ll play a key part in sourcing and managing creators, coordinating influencer campaigns, and supporting the creation of short and long form content.

This is a hybrid role that is remote first, but as it is hands-on, we require someone who is able to be present when needed.

What will you be doing?

  • Influencer & Creator Coordination

    • Identify, research, and reach out to relevant influencers and UGC creators.

    • Support the coordination of influencer campaigns, including briefing, deliverables, timelines, and approvals.

    • Assist with negotiations and ensure contracts and usage rights are agreed.

    • Build and maintain long-term creator relationships and grow a network of talent for ongoing collaboration.

  • Content and UGC Support

    • Regularly source and coordinate authentic UGC aligned with campaign objectives.

    • Assist with the creation and production of short and long-form content when necessary.

    • Repurpose existing content into platform-native formats as required.

    • Support scheduling and publishing across TikTok, Instagram, YouTube, and other relevant platforms.

    • Stay up to date with platform trends and suggest reactive content opportunities.

  • Engagement & Brand Support

    • Manage engagement across all social platforms, nurturing our community through timely, on-brand responses to comments and messages.

    • Regularly monitor and respond to reviews on Trustpilot and Google, ensuring timely, professional replies and adherence to best-practice guidelines.

    • Track review performance, flag trends, and escalate recurring themes to the wider team.

What do you need?

  • 2-3 years experience in social media, influencer marketing or a related field (internships included).

  • Experience working with influencers, creators, or supporting on creator campaigns

  • Strong written and verbal communication skills, with the ability to liaise confidently with creators, internal teams, and patients.

  • Highly organised, able to manage multiple campaigns, creators, and deadlines efficiently.

  • Comfortable creating social content when required, with support from our Brand & Content Executive.

  • Basic confidence with editing/design tools such as Canva, Photoshop, or similar.

  • Passionate about Instagram, Facebook, TikTok and other social media trends, with a willingness to learn new platforms and formats.

  • Confidence in managing online reviews and ratings, including responding on platforms such as Trustpilot and Google in line with best-practice guidelines.

  • Commercially aware and interested in understanding engagement and performance metrics and how they relate to our wider growth strategy.

  • Experience in healthcare or other regulated industries is advantageous but not essential.

  • Familiarity with Reddit or other forum-based communities is desirable but not essential.

What we offer:

  • Generous Leave: 25 days holiday (rising to 27 after year one and 30 after year two) + 8 bank holidays

  • Pension Matching: Up to 5% employer matching contributions

  • Flexibility and Wellness: Work-from-home options, cycle-to-work scheme, and more

  • Growth Opportunities: Collaborate across teams and represent Montu at events, with support to grow your skills and impact

  • Enhanced Maternity & Paternity Leave

About Us

Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM), dedicated to improving patient access to safe and effective treatments. Our mission is to transform lives by combining innovative technology with high-quality clinical care, ensuring patients receive the support they need at every step of their journey.

As a fast-growing organisation, we offer a collaborative and supportive environment where talented people can develop their careers while contributing to meaningful change in healthcare. At Montu UK, your work has a direct impact on improving patients’ lives and expanding access to modern medical treatments.

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