Description
As we continue to rapidly expand, we’re looking for a passionate Social Media Consultant, who's a client-centric and commercial thinker with a strong innovative and strategic skill set to join our Strategy and Insights team in EMEA.
Brandwatch Social Media Consultants are a part of a global team of trusted advisors who partner with clients, helping them leverage the value of Social Media to generate insights that drive meaningful business
outcomes.Working alongside Customer Success and Account Management, this business unit focuses on strengthening our partnership with Brandwatch customers through paid consultation on social media strategy.
As we continue to rapidly expand, we’re looking for a passionate Social Media Consultant, who's a client-centric and commercial thinker with a strong innovative and strategic skill set to join our Strategy and Insights team in EMEA.
Brandwatch Social Media Consultants are a part of a global team of trusted advisors who partner with clients, helping them leverage the value of Social Media to generate insights that drive meaningful business
outcomes.Working alongside Customer Success and Account Management, this business unit focuses on strengthening our partnership with Brandwatch customers through paid consultation on social media strategy.
The role:
Executing on the services and solutions offered by the Strategy & Insights team, including enablement via social media workshops, recurring performance audits, Social Media Audits and Social Media Playbooks. Helping our clients with their Social Media strategies, strategic positioning on social and guiding them through global and local setups and restructures. Managing your own customer portfolio throughout project life cycles, where you will be expected to manage customer communication and prove highest quality in your customer deliverables.Acting as the link between commercial teams and the Strategy & Insights teams, to create and collaborate on thoughtful solutions that drive meaningful client outcomes.Updating yourself on Brandwatch’s product offerings, to ensure internal and external workflows are aligned, along with understanding the digital space in which we operate.Project managing your work by assessing customer needs, and planning resources and time inputs required for delivering upon your projects within the agreed deadlines.
Essential Skills and Experience:
You are adept at translating business challenges and needs into tangible recommendations for customers, as well as diving into social media data analysis.You come from an agency background or similar, with a total of 2-4 years of experience.You are structured and demonstrate strengths in project management and keeping to customer deadlines.You are interested in pitching, scoping and pricing offerings and you never lose sight of the customer relationship.You are a proactive problem-solver with curiosity and creative skills. You have a sense of autonomy, ownership and dedication to success and growth as an individual, a team and a companyYou thrive as a team player and in collaboration and have an ability to deliver thoughtful feedback for your colleagues and team, while knowing when to ask for help and input. You have an analytical mindset, and can understand and connect diverse information.You have excellent skills with Excel and PowerPoint/Google SlidesYou are strong in written and verbal presentations. Strong English language skills, both verbal and writtenFluent in German and English (C1 +)
What you will get:
Capital forming benefits and a pension fundFlexible working hours and mobile workCommuter card subsidySubsidy for our partner EGYM Wellpass to access 7.500 premium fitness and wellness optionsNew and modern office in Gateway Gardens, FrankfurtProfessional development in a modern and globally leading companyInsights into the international media landscapeA dynamic global teamFlat hierarchiesWork independently and self-driven in an innovative environmentValue-driven culture and team-oriented working Work from abroad for a determined timeframe
If this sounds like you and you feel you have what it takes to succeed in this role, we want to hear from you!
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