Position Summary:
The Senior Project Manager plans, directs and coordinates activities of complex projects. Project work varies considerably in complexity and or size based on business needs. Manages and directs all phases of the project to ensure that the goals or objectives are accomplished within prescribed timeframe and budget. Regularly reviews the status of the project and makes modifications to scheduling, costing, and staff requirements, as necessary. Oversees and facilitates project team meetings, preparing status reports and documents periodically throughout the project. Responsible for ensuring project rollouts are on track and changes are in accordance with specifications and meet quality standards
Key Competencies:
- Superior Project Management Skills
- Ability to Influence Others
- Service Oriented/Internal Customer Service
- Business or Technical Acumen
- Fast & Flexible
- Focus on Results
- Resiliency
- Teamwork & Collaboration
- Interpersonal Communication
- Informing and Communicating
Essential Functions:
- Works within the department to implement new systems or processes and complete requests/updates to meet department needs and goals.
- Studies existing systems and processes to evaluate effectiveness and develops alternative solutions.
- Works with other departments to facilitate the implementation and continued success of assigned projects. Participates in cross-functional teams tasked with the design, development and launch of successful initiatives.
- Recommends and documents new processes and improvements to current processes.
- Leads and directs project teams. Provides coaching, guidance and direction to less experienced staff.
- Creates workflow charts and process documentation of existing and new processes.
- Oversees scheduled rollouts of project work ensuring changes are in accordance with specifications, meet quality standards and are seamlessly implemented as required.
- Interprets department needs and works with cross-functional teams to determine project plan solutions to meet requirements.
- Prepares project related time and cost estimates.
Knowledge, Skills & Abilities:
Education: Bachelor’s degree required, MBA preferred. Project management accreditation required and Six Sigma Certification a plus.
Experience: 6-8 years related experience. Experience analyzing business & user requirements, designing processes and managing project scope with a good understanding of general business practices.
Skills: Demonstrates initiative and self-motivation. Utilizes strong decision making skills, and communicates well with other team members and others cross-functionally. Identifies problems, recommends, and facilitates solutions, as well as writing clear, concise documentation. Must be able to work in a fast-paced dynamic environment. Excellent decision-making, interpersonal and follow through skills. Jira experience is a plus.
Working Relationships: Works in a team environment. Must be able to work with business users, analysts, and software product managers. Works closely with users from within the department as well as business users throughout the company.
Additional Requirements: Sets and works within deadlines. Must be able to manage internal and customer expectations as they relate to all facets of projects. Some travel may be required.
THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. MANAGEMENT RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME.