Senior Product Manager, Digital Adoption

Description

About Versapay 🚀

Versapay is the leader in Collaborative Accounts Receivable. The Versapay Collaborative AR Network is the first solution that empowers the genius of teams by bridging the gap between suppliers and buyers through a shared, digital experience. Versapay’s accounts receivable (AR) automation solutions and next-generation B2B payments network make billing and payments easier for enterprises, increasing efficiencies, accelerating cash flow, and dramatically improving the customer experience.

Founded in 2006, the company has grown into a global network of 9,000+ clients and 1,000,000+ users handling 40+ million new invoices and driving $60+ billion in global payment volume annually.

Versapay goes beyond traditional AR automation to deliver customer-driven experiences. The results? Versapay’s clients benefit from improved payment times and stronger customer relationships with an over 80% portal adoption rate.

Owned by Great Hill Partners, Versapay is based in Toronto with offices in Atlanta and Miami.

Think you might be the next Veep to join? Read on!!

Our Values

⭐️ We obsess over our customers.

⭐️ We help each other.

⭐️ We embrace diversity.

⭐️ We find better ways.

⭐️ We get things done.

⭐️ We own it.

How you’ll make a big impact here – and on your career:

As a Senior Product Manager on the Versapay AR automation software team, you will take ownership of the buyer-initiated digital payments products. You will measure and grow the engagement of suppliers and buyers with our products, driving conversion of manual, offline payments to digital channels across our platform. You will be responsible for identifying new channels of digital payment revenue and driving strategies that align with the overall business strategies.

You will be responsible for leading a cross-functional group of engineering, design, and go-to-market team members to meet the needs of our customers and our business. At the same time, will be expected to foster a high-performance culture and promote excellence of the craft of Product Management across the company.

This role is designed to drive change, both in buyer behavior and operational processes, which means that a great candidate remains effective while being flexible and agile. You’ll use your intellectual curiosity, passion for product, and bias toward action to steer strategy.

How you’ll make a big impact here – and on your career:

What You'll Do:

In this role, you will be responsible for delivering brand-new products, driving data-led experiments and iterating existing experiences. We want to find someone who is curious, can learn quickly, think creatively, and work collaboratively.

Unify product strategy: Set the vision and direction for the product. Identify opportunities for cross-product collaboration, standardization, and unification of various product lines and execute on agreed-upon strategies.

Own the Product Development Life Cycle: Lead product end-to-end as part of dedicated squads throughout the entire development cycle, including top-end discovery and go-to-market.

Be the expert on the product and customer: Know the product inside and out and understand who is using it and what they need to accomplish. Participate in market and technical design sessions, prototypes, and iteration planning meetings to build a product high in utility and adoption.

Partner across teams: Lead agile cadences with designers and engineers to ensure alignment and prioritization. Collaborate with Marketing, Professional Services, Sales, and Success leaders to clearly define and develop the product’s value proposition and utilization across the organization.

Conduct in-depth market research and user analysis to identify opportunities for payments products. Design hypotheses and effective experiments to test and learn.

Identify progressive product features leveraging forward-thinking technology, data, and tools, including ML or AI, that will provide a significantly differentiated value to the Versapay network suppliers and buyers helping them to drive significant efficiencies in accounts receivables.

Operate in a complex cross-functional environment, leading and influencing others, ultimately resulting in timely tactical decision-making to advance our objectives.

Drive progress: Lead the development process from ideation to launch, including requirement gathering, technical specifications, user testing, and launch strategy. Define and prioritize the product/feature backlog, develop epics, and write user stories. Create customer-facing and internal documents, presentations, articles, and training. Facilitate launch, adoption, and success of product go-to-market plans.

What You'll Bring to the Team:

5+ years of proven experience in product management

Bachelor's Degree in related field and/or relevant professional experience

Preferrably has experience working across the card, wallet, EFT, and payments processing space

Experience with the following: Jira, SQL, Product Analytics tools (like Heap, Mixpanel, and/or Amplitude)

Proven track record of successfully launching and managing payments products in a competitive environment. Built APIs, products and complex systems at scale

Passionate about your customers and advocating for what is best for them.

“Builder” Mentality: Entrepreneurial and scrappy mindset. Ability to thrive in ambiguous environments with a track record of defining and executing net new initiatives. A desire to solve problems with no obvious path forward.

Excellent communication skills, both written and verbal, along with experience presenting to C-level leadership and managing stakeholders. Ability to communicate both persuasively and collaboratively across partners to deliver outstanding results. Demonstrated ability to distill complexity for both technical and business audiences.

Possess deep analytics thinking and proven ability to interpret information to inform decision-making.

What will make you stand out (Nice-to-have)

Experience with Fintech or Payments

Technical understanding of payment frameworks

Ability to connect to databases to inspect/change data

#LI-Remote

All of our Veeps live out our core values:

We look for excellence: individuals that are better than we are and not only meet our values but bring value to our teams.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. Think you have what it takes, but not sure you check every box? Apply to the role anyways. We’d love to talk and determine together whether you could be a great fit!

We are committed to providing an environment that is inclusive and accessible. Versapay is an equal opportunity employer and considers all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are addressed.