What you’ll do
Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following:
- Create a strategic roadmap and services architecture for — and play a key role in determining — how Scout Motors will sell new and used vehicles to retail consumers and fleet customers utilizing processes that are cost-effective, reliable, consistent, scalable, and customer-centric. Collaborate with the Scout Digital Products team to ensure a seamless customer experience for all transaction types.
- Support and drive the definition and design of the ideal transaction process and customer experience for the sale of Scout Motors vehicles from an operational perspective, including necessary documentation, information, and third party relationships.
- Develop comprehensive knowledge of the requirements for the sale of vehicles in all states, counties, and localities in which sales activities occur.
- While maintaining acute customer focus, create, document, and operationalize the workflows necessary for the sale of vehicles in all locations within active sales markets, and design a highly efficient operating model to support these workflows.
- Create a technical support model for all sales transaction workflows and operating models.
- Support the evaluation of a vehicle finance strategy and collaborate with those responsible to smoothly integrate financial products into the sales transaction process and ownership experience.
- Support the development of digital tools and vendor integrations by providing operational inputs to the Digital Products team.
- Participate in vendor evaluations and discussions related to sales transactions.
- Provide feedback and operational insight to Scout Motors Operations as it develops standard operating procedures, transaction policies, and retail training requirements.
Location & Travel Expectations: The responsibilities of this role require attendance at in-person meetings and events occasionally. We will consider remote applicants for this role. Applicants should expect that the role may require the ability to convene with Scout colleagues in person and be able to travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scouts to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- Bachelor's degree in a relevant field.
- 10+ years of experience in managing automotive sales transactions.
- Technical acumen in automotive sales transactions with comprehensive knowledge of state, county, and local requirements.
- Proven experience in early-stage companies of standing up teams, developing policies and processes, creating tools and technology solutions, and pivoting to operational execution.
- Proven ability to lead and motivate cross-functional teams, with a focus on fostering a positive and inclusive work environment.
- Collaborative mindset and ability to bring together both internal and external teams behind a common vision; skillful at organizational navigation and cross-functional collaboration at all levels; ability to develop effective partnerships and relationships.
- High agency with capability to independently solve problems and conjure strategic, sustainable solutions.
- Strong project management and organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
- Corporate Vehicle Program with:
- Eligibility for 1 assigned vehicle and to lease 1 vehicle at competitive rates
- A mobility stipend
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $160,000 - $180,000
Internal leveling code: M7
Notice to applicants:
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
