Senior Manager, Member Engagement & Experiences DSE

Description

Location: West Coast (preferred) or USA - Remote

Great entertainment thrills and inspires. Around the world, we connect hundreds of millions of people with the best television, films, live events, games, and more. And our product is at the heart of making these connections. To build best-in-class product experiences, we develop thoughtful long-term strategies, bring the best talent together, and let them creatively problem-solve with a strong and unique work culture.

We are looking for a seasoned data science leader for our Member Engagement & Experiences domain. In this role, you will need to be both technical and strategic and play a critical part in the evolution of our service to support a broader suite of entertainment offerings. You will be a business leader who deeply influences cross-functional strategy and culture and drives technical excellence in analysis and decision-making for products and algorithms. Your team’s expertise will cover various disciplines including causal inference, AI/ML, stats/analytics, econometrics, quant psychology, etc.

Location: West Coast (preferred) or USA - Remote

Responsibilities

Lead strong partnerships with stakeholders from across the business - from product management, engineering, merchandising and marketing, consumer insights, finance, design, etc.

Act as an ambassador for member impact grounded in data and great judgment

Hire, inspire, and grow high-performing data scientists and analysts. Instill an inclusive culture that is creative and collaborative, both within your team and in the broader organization

Develop a team charter and roadmaps that optimize for business impact and technical excellence

Ensure that your team is producing consistently trustworthy and high-quality technical outputs that influence the business

The Ideal Candidate

Demonstrates tenacity, resilience, and leadership experience to organize and drive cross-functional work and decisions, overcome challenges, and propose solutions

Is both quantitative and qualitative. Is able to assess and understand complex systems, as well as market conditions, competitive pressures, and consumer needs in markets around the world

Has high EQ

Is a player-coach. Develop roadmaps and strategies. Oversees execution of technical work and ensures that the team produces consistently high-quality outputs

Has superb communication skills - Is able to cultivate strong working relationships, communicate effectively, write meticulously, and give outstanding presentations to both technical and creative audiences

Has experience building and leading hybrid analysis and causal inference teams in consumer product

Has a PhD / MS degree in a quantitative or computational field (focus on causal inference/experimentation / scaled measurement preferred)

Has the capacity and passion to translate business objectives into actionable analysis, and analytic results into business and product recommendations

Is passionate about TV, movies, games, and defining the future of entertainment

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $360,000 - $920,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.