Description
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
As part of the Customer Content & Education team the Sr. Instructional Designer will play an important role in helping us transform the customer education experience at HHAeXchange. In this role, you will be a content creator and partner with Implementation, Customer Success, Customer Care, Product Management, and Product Marketing to create education and adoption content that will increase user adoption, engagement, and retention. Your success is defined by our customers’ success in using our products and features, product adoption, and customer retention. This is an exciting opportunity to join a growing team that is reimagining the customer education experience at HHAeXchange!
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
As part of the Customer Content & Education team the Sr. Instructional Designer will play an important role in helping us transform the customer education experience at HHAeXchange. In this role, you will be a content creator and partner with Implementation, Customer Success, Customer Care, Product Management, and Product Marketing to create education and adoption content that will increase user adoption, engagement, and retention. Your success is defined by our customers’ success in using our products and features, product adoption, and customer retention. This is an exciting opportunity to join a growing team that is reimagining the customer education experience at HHAeXchange!
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Duties
Other Job Duties
Travel Requirements
Required Education, Experience, Certifications, and Skills
The base salary range for this US-based, full-time, and exempt position is $95,000-$110,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.
This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.
