About the role:
Samsara's Quality Engineering (QE) team uses test engineering and data analysis skills to drive product quality so that our customers can realize the full benefits of our platform. In addition to testing the product, the QE team seeks to cultivate a quality culture that produces best-in-class product reliability, usability, and performance across all of our product development teams.
We're looking for an experienced firmware quality engineer for our Dashcam products for the safety products group, which includes a camera, recording video, performing AI analysis, and streaming.
This role is open to candidates residing in Canada or the US except the San Francisco Bay Area (125 mi. radius from 1 De Haro St, San Francisco) and NYC Metro Area (50 mi. radius from 131 W 55th St, New York)
You should apply if:
- You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations.
- You are a life-long learner: We have bold goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, problems, and customers that push us to learn on the go.
- You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
- You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.
In this role, you will:
- Work in close collaboration with Development and Product teams, to define quality goals, expand test coverage, and ensure rapid delivery of high-quality products to our customers
- Work closely with firmware engineers to understand architecture, break it into functional parts, and come up with a plan to test, validate, and identify issues
- Rapidly diagnose issues and perform root cause analysis with firmware, backend, and full-stack developers
- Actively champion a culture of quality by analyzing product quality data and deriving/delivering actionable product quality insights to product development teams
- Create and maintain comprehensive and effective test suites
- Run systems-level manual and automated in-house acceptance tests and real-world driving tests to detect defects and regressions in our cloud application and devices.
Minimum requirements for this role:
- Bachelor's degree or higher in Electrical, Electronics, or Computer Engineering
- 5+ years of experience in a quality engineering function
- Strong technical understanding of embedded + distributed systems
- Proficiency with scripting languages: Python
- Working experience with automated test environments and manual test beds
- Proven abilities for effective low-level troubleshooting and root-cause analysis
- Experience building and/or working with automated testing frameworks
- Strong communication skills, comfortable working with teams from diverse backgrounds
An ideal candidate also has:
- 3+ years of experience in embedded systems testing (Camera Safety products preferred)
- Proficiency with querying languages like SQL
- Proficiency with Streaming protocols including HLS/RTSP/DASH/WebRTC
