Description
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
The Senior ERP Administrator will be responsible for the functional operation, optimization, continual improvement, maintenance and reliability of our enterprise resource planning (ERP)systems. This role will collaborate with key ERP users and consumers of ERP data (e.g., Finance, Accounting, Billing, Customer Success, etc.) to provide them with a positive and reliable end-to-end ERP experience. This position will work with the rest of the Salesforce team and Salesforce stakeholders to ensure that the ERP and CRM support the needs of a rapidly growing SaaS business. The Senior ERP Administrator expertise will be essential in ensuring the smooth operation, security, and efficiency of our ERP platforms.
The Senior ERP Administrator will be responsible for the functional operation, optimization, continual improvement, maintenance and reliability of our enterprise resource planning (ERP)systems. This role will collaborate with key ERP users and consumers of ERP data (e.g., Finance, Accounting, Billing, Customer Success, etc.) to provide them with a positive and reliable end-to-end ERP experience. This position will work with the rest of the Salesforce team and Salesforce stakeholders to ensure that the ERP and CRM support the needs of a rapidly growing SaaS business. The Senior ERP Administrator expertise will be essential in ensuring the smooth operation, security, and efficiency of our ERP platforms.
How you'll add value:
o Oversee the administration, configuration, and maintenance of our ERP system (Current: Sage Intacct. Future: Oracle NetSuite)
o Collaborate with cross-functional teams to define business requirements and objectives for ERP projects.
o Analyze business needs and recommend enhancements to improve system functionality.
o Lead the design, development, and implementation of ERP solutions, ensuring alignment with organizational goals.
o Customize workflows, reports, and dashboards to optimize business processes within the ERP systems.
o Evaluate emerging technologies and trends to enhance ERP capabilities and drive innovation.
o Manage upgrades, patches, and system enhancements to keep our ERP systems up-to-date.
o Provide training to end-users on ERP system functionality, best practices, and new features.
o Offer ongoing support to resolve user issues and troubleshoot system-related problems.
o Ensure data security and compliance with industry standards and regulations.
o Implement access controls, user roles, and permissions within the ERP systems.
o Collaborate with development teams to integrate ERP systems with other business applications.
o Customize workflows, reports, and dashboards to meet specific business needs.
o Monitor system performance, identify bottlenecks, and optimize system resources.
o Proactively address performance issues and recommend improvements.
o Conduct technical solution reviews and provide recommendations for improved adoption and usage.
o Maintain accurate documentation related to system configurations, processes, and procedures.
o Continuously evaluate and enhance ERP-related processes for efficiency and effectiveness.
o Mentor team members in technology, architecture, and application delivery.
What you'll need to be successful in this role:
R365 Team Member Benefits & Compensation
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R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.
