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Senior Engineer, Salesforce

Gurugram
Software Development

About MongoDB

The database market is massive (the IDC estimates it to be $119B+ by 2025!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

About the Team

The CRM Technologies Team plays a crucial role in optimizing our sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging the power of Salesforce, they ensure that our sales team has the tools and resources needed to effectively manage customer relationships, track sales opportunities, and drive revenue growth.

With their expertise in Salesforce development, customization, and integration, the CRM Technologies Team continuously works to enhance our CRM platform to meet the evolving needs of our business and customers. They collaborate closely with stakeholders across various departments to understand requirements, design solutions, and deliver high-quality CRM solutions tailored to our specific business objectives.

What you’ll do

  • We are looking for a Senior Salesforce Engineer for the Sales Apps Team to build and maintain world-class CRM systems to manage the MongoDB Sales Team.
  • Effectively work autonomously and collaboratively to design and implement both tactical and project related deliverables
  • Work closely with program managers and business partners to understand and refine requirements, objectives, and processes to drive strategic solutions.
  • Build for scale by designing holistically, with a focus on flexibility and maintainability
  • Ensure appropriate controls and documentation are followed to create an effective control environment
  • Design and develop high quality Salesforce products in an Agile environment.

Responsibilities

  • Design, develop, test, document, and deploy high-quality technical solutions on the SFDC platform based on industry best practices to solve business needs
  • Manage the process of implementing improvements and new functionality in the SFDC application
  • Identify opportunities to utilize application best practices, provide scalability and performance 
  • Deliver support and solutions for break/fix issues
  • Communicate and collaborate with other technical resources and customers in providing timely updates on status of deliverables, shedding light on technical issues, and obtaining buy-in on creative solutions
  • Handle concurrent projects/priorities using proven project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions
  • Implement App Exchange solutions
  • Investigate integration issues and work closely with members in Operations, Development and Admin teams
  • Research and development of new Salesforce.com prototypes and applications
  • Research and keep current on Force.com technologies and communicate trends and future needs to leadership
  • Perform maintenance and troubleshooting of applications
  • Establish client relationships to build client trust and support
  • Provide mentorship to more junior developers as well as administrators
  • Work closely with globally distributed development team and lead project efforts with less supervision

Minimum Requirements

  • Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent.
  • 8+ Years of Salesforce Development Experience.
  • 2+ years of JavaScript experience and/or Salesforce Lightning experience
  • Understanding of systems architecture and ability to design scalable performance-driven solutions.
  • Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, process automation, reporting, etc.).
  • Expert level knowledge and development experience in Visualforce, APEX programming, Force.com APIs, SOQLs, Governor Limits, Declarative Automation, Web Services and Lightning components development (Aura and LWC)
  • Experience with CI/CD and deployment techniques in Salesforce
  • Knowledge and experience with Agile and DevSecOps methodologies
  • Experience in reengineering implementations as well as code refactoring and optimization to increase performance
  • Proven analytical and problem-solving ability to grasp concepts quickly and deliver results against ambitious timelines
  • Excellent communication skills to connect with team and stakeholders to handle a full application development cycle.
  • Salesforce Basic and Advanced Certifications (Advanced Administrator certification, Advanced Developer or Platform II certification, Javascript Certified Developer, Application Architect / System Architect)

Success Measures

  • In 3 months, you will have acquired complete knowledge of the CRM systems and tools at MongoDB and also have a full grasp of the current business process and implementations by working closely with the senior resources in the team.
  • In 6 months, you will have successfully implemented and delivered one or two critical projects in the Salesforce CRM area and become a technical SME in MongoDB Salesforce systems and implementations.
  • In 12 months, you will have established successful relationships with our key partners and become the go-to person for anything(business process/technical implementations) related to Salesforce CRM.

Location: Gururam, India
Work Timings: 4:30 PM to 12:30 AM

 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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