Senior Director, App Product

Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce. 

Our mission is to make merchants successful through world-class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

At Shippo, we aim to create the best shipping experience for our merchants (Bombas, Prose, hims, etc.). Every year, 100,000+ merchants ship millions of orders on the Shippo SaaS platform, either directly through our App for smaller volume shippers, or through our APIs for shippers with higher volume or increased complexity. As the Sr. Director of App Product, you and your team will work cross-functionally with go-to-market and product stakeholders to create the best shipping experiences for SMB merchants. Your team will focus on working with merchants to understand their shipping workflows and design optimal solutions that enable them to hand over entire shipping workflows to Shippo. You will co-own the P&L for the entire app business with your GTM counterpart. 

Shippo is extremely user-centric and always makes product decisions by balancing insights from user research, customer data, and best practices. If you love moving fast, advocating for users, and making the complex feel simple, we’d love to meet you!

This role will report directly to the CTO. 

Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce. 

Our mission is to make merchants successful through world-class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

At Shippo, we aim to create the best shipping experience for our merchants (Bombas, Prose, hims, etc.). Every year, 100,000+ merchants ship millions of orders on the Shippo SaaS platform, either directly through our App for smaller volume shippers, or through our APIs for shippers with higher volume or increased complexity. As the Sr. Director of App Product, you and your team will work cross-functionally with go-to-market and product stakeholders to create the best shipping experiences for SMB merchants. Your team will focus on working with merchants to understand their shipping workflows and design optimal solutions that enable them to hand over entire shipping workflows to Shippo. You will co-own the P&L for the entire app business with your GTM counterpart. 

Shippo is extremely user-centric and always makes product decisions by balancing insights from user research, customer data, and best practices. If you love moving fast, advocating for users, and making the complex feel simple, we’d love to meet you!

This role will report directly to the CTO. 

We believe compensation is a custom experience and are committed to fair and equitable compensation practices. The standard base pay range for this role is min $230,000 to a max $315,000 annual salary. We tend to anchor our pay in the middle of this range with most offers that we make. Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges,  a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.

The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.

Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. 

If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at [email protected]