Description
About Augmedix:
Augmedix (Nasdaq: AUGX) delivers industry-leading, ambient medical documentation and data solutions to healthcare systems, physician practices, hospitals, and telemedicine practitioners.
Augmedix is on a mission to help clinicians and patients form a human connection by seamlessly integrating our technology at the point of care. Augmedix’s proprietary platform digitizes natural clinician-patient conversations, which are converted into comprehensive medical notes and structured data in real time. The company’s platform uses automatic speech recognition, and natural language processing, including large language models, to generate accurate and timely medical notes that are transferred into the EHR.
Augmedix’s products relieve clinicians of administrative burden, in turn, reducing burnout, increasing clinician efficiency and improving patient access. Through Augmedix’s proprietary platform and bi-directional communication channel, Augmedix is ideally suited to serve as the vehicle for change at the point of care.
Augmedix is headquartered in San Francisco, CA, with offices around the world. To learn more, visit www.augmedix.com.
About the Role:
The Senior Customer Success Manager (Growth) is responsible for ensuring the enterprise account is delighted by the experience with Augmedix and consistently identifying ways to strengthen customer partnerships across an assigned portfolio of enterprise accounts. You’ll play a key role in defining our Customer Success Management strategy, cultivating relationships with key executive stakeholders across Augmedix’s largest customers and executing on expansion opportunities that drive meaningful revenue growth for the company. You are a leader who has built and scaled customer relationships and brought forward solutions to solve customer pain points to support meaningful growth across an enterprise account.
About the Role:
The Senior Customer Success Manager (Growth) is responsible for ensuring the enterprise account is delighted by the experience with Augmedix and consistently identifying ways to strengthen customer partnerships across an assigned portfolio of enterprise accounts. You’ll play a key role in defining our Customer Success Management strategy, cultivating relationships with key executive stakeholders across Augmedix’s largest customers and executing on expansion opportunities that drive meaningful revenue growth for the company. You are a leader who has built and scaled customer relationships and brought forward solutions to solve customer pain points to support meaningful growth across an enterprise account.
Responsibilities:
Requirements:
Augmedix is an equal opportunity employer. We are committed to providing equal employment opportunities regardless of sex, gender identity, race, religious creed, color, ancestry, age, disability, marital status, sexual orientation including being transgender and/or any other protected bases.
