Description
Customer Education Mission
To empower our customers with the knowledge and skills they need to excel while fostering a deep understanding of our product. Our unwavering commitment is to deliver a flawless eLearning experience and act as the crucial bridge connecting our customers with our product team, channeling invaluable insights to drive tangible improvements.
Empowering our customers means more than just teaching them – it's about giving them the tools to succeed while helping them truly understand our product. We're committed to providing seamless eLearning experiences that connect our users with our product team, bringing valuable insights to drive real improvements.
In our quest for customer satisfaction, we follow these guiding principles:
Helping customers find value by emphasising on the details that matter
Creating a flexible program that can grow with our customers, offering personalized training options
Embracing an agile approach to deliver solutions quickly and maintain high quality.
Designing fun and engaging learning experiences that keep users interested.
Being there for our customers when they need us, guiding them to achieve their goals effectively
Customer Education Vision
To be the global benchmark in customer education for the Insider brand, recognized for our unwavering commitment to excellence. We aspire to be the centre of excellence & go-to experts for our business, ensuring customers master its potential. Our eLearning experiences set the gold standard for engagement and effectiveness, while we act as the single source of truth that amplifies customer voices and drives continuous product improvements.
Position Summary
As a Customer Education Specialist, you will play a pivotal role in bringing our mission and vision into reality.
You will be at the forefront of creating and delivering exceptional eLearning experiences to our valued customers. Additionally, you will serve as the bridge that connects customer insights to our product team, contributing to continuous product enhancements.
Customer Education Mission
To empower our customers with the knowledge and skills they need to excel while fostering a deep understanding of our product. Our unwavering commitment is to deliver a flawless eLearning experience and act as the crucial bridge connecting our customers with our product team, channeling invaluable insights to drive tangible improvements.
Empowering our customers means more than just teaching them – it's about giving them the tools to succeed while helping them truly understand our product. We're committed to providing seamless eLearning experiences that connect our users with our product team, bringing valuable insights to drive real improvements.
In our quest for customer satisfaction, we follow these guiding principles:
Helping customers find value by emphasising on the details that matter
Creating a flexible program that can grow with our customers, offering personalized training options
Embracing an agile approach to deliver solutions quickly and maintain high quality.
Designing fun and engaging learning experiences that keep users interested.
Being there for our customers when they need us, guiding them to achieve their goals effectively
Customer Education Vision
To be the global benchmark in customer education for the Insider brand, recognized for our unwavering commitment to excellence. We aspire to be the centre of excellence & go-to experts for our business, ensuring customers master its potential. Our eLearning experiences set the gold standard for engagement and effectiveness, while we act as the single source of truth that amplifies customer voices and drives continuous product improvements.
Position Summary
As a Customer Education Specialist, you will play a pivotal role in bringing our mission and vision into reality.
You will be at the forefront of creating and delivering exceptional eLearning experiences to our valued customers. Additionally, you will serve as the bridge that connects customer insights to our product team, contributing to continuous product enhancements.
Key Responsibilities
Qualifications
We are here to grow and drive growth. Together we are building a progressive culture that inspires us to create our life’s work and a bigger, bolder impact. If you are already feeling the excitement, just imagine yourself here taking part!
