ABOUT THE ROLE:
Liftoff is seeking a Senior Billing Specialist that will help in the development of a world-class receivables operation. This person will work collaboratively with various teams, including Corporate Accounting, Commercial Finance, Deal Desk, Sales, and Customer Success. They will ensure that customers are billed properly and on time, payments are collected, and account reconciliations are managed. Your attention to detail, adaptability, and process improvement skills will ensure we can provide a great customer and billing experience, while supporting Go-To-Market and Revenue initiatives.
The Senior Billing Specialist will be part of the Accounting Organization and report directly to the Accounts Receivable Manager. It’s an incredibly exciting time for our team, as Liftoff continues to tackle new challenges in a fast-paced, growing environment. Come join us and help grow our financial operations team!
Responsibilities:
● Coordinate daily billing operations and partner with accounting on revenue recognition best practices to ensure precise billing.
● Assist with the creation and review of our invoices on day 1 every month across multiple Business Units.
● Own completeness and review of all pre-billing activities from opportunity creation to onboarding new customer to our Netsuite ERP
● Map new campaigns generated by our Liftoff platform into our billing systems on a weekly basis.
● Review and approve Salesforce “Makegood” credits submitted by account executives and process into our Netsuite ERP.
● Own the management and processing of rebate discounts negotiated between our customers and deal desk teams (PPP Agreements).
● Communicate with customers and address any disputes or issues related to billing and collections through our inboxes.
● Identify opportunities for process improvements and lead initiatives to enhance billing efficiency and accuracy.
● Help implement new technologies to streamline billing operations and enhance the customer experience.
● Work closely with senior leaders to prepare financial reports and analysis on AR.
Requirements:
● 5+ years of experience in billing operations
● 5+ years of progressive responsibilities in the tech industry.
● Bachelor's degree or equivalent work experience
● Intermediate or advanced Excel skills required (Pivot Tables, Index Match, Sum If, etc.).
● Experience with Netsuite, Salesforce, Tesorio, Looker, Tableau, or other leading AR/GTM platforms is a plus.
● Must be able to thrive in a fast-paced, innovative environment including ability to remain flexible, proactive, resourceful, and efficient while interacting with internal and external stakeholders.
● Experience in solving multiple and complex challenges through critical thinking and cross-functional collaboration.
● Strong quantitative and analytical skills.
● Extremely organized with good project management skills.
● Comfortable with creating new processes from scratch.
● Strong attention to detail, deadline driven, with strong organizational skills, and understands big picture concepts.
● Senior presence with thoughtful, articulate communication style adaptable to the audience.
● Knowledge of accounting principles and practices.
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on candidate location and experience. The following are our base salary ranges for multiple levels:
SF Bay Area, NYC, Los Angeles/Orange County: $100,000 - $120,000
Seattle/Olympia, Austin, San Diego, Santa Barbara, Boston: $90,000 - $110,000
All other cities and towns in our approved states: $85,000 - $105,000
#LI-EL1
#LI-Remote
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.
Please see the independent bias audit report covering our use of Covey here.
