The Opportunity:
BlinkRx is seeking a motivated and data-oriented Strategy & Operations Senior Analyst to support the growth of our pharma business. In this role, you will contribute to key projects across the revenue funnel, working closely with our Growth & Revenue function, which is focused on new client acquisition and driving success with existing clients. You will support our efforts by conducting in-depth data analysis, managing client-focused projects, and providing actionable insights that help optimize our client relationships. This role offers the opportunity to work closely with cross-functional teams, analyze complex data sets, and contribute to the success of our clients and the overall business. Blink is growing extremely fast, so you will be expected to adapt quickly to an ever-changing environment and set of short-term goals.
You will be responsible for:
- Client Analytics: Perform detailed analysis of client data to identify trends, opportunities, and areas for improvement. Your insights will help guide strategic decisions in account management and client development.
- Reporting: Create and maintain dashboards and regular reports that track key performance indicators (KPIs) for client accounts. Your reports will be essential for both internal teams and client presentations and MBRs.
- Support for Client Onboarding & Implementation: Assist in the onboarding process for new clients, ensuring data accuracy and operational readiness. Support the implementation of client programs by analyzing potential impacts and recommending adjustments.
- New Client Discovery: Identify and capitalize on new brand opportunities by conducting in-depth analysis of BlinkRx's strengths and successes in the market. Use data-driven insights to uncover where BlinkRx excels, and leverage these findings to inform strategic decisions and expand our client portfolio. Responsible for maintaining all data for our business development team in Salesforce.
- Growth Initiative Support: Assist in designing and implementing initiatives aimed at increasing brand awareness and driving client loyalty through data-driven strategies.
- Team Collaboration: Work closely with other members of the Growth & Revenue team and cross-functionally on various high-impact projects, providing analytical support and contributing to the successful execution of business strategies.
- Problem Solving: Proactively identify challenges and provide analytical support and comprehensive solutions to address issues related to client performance.
A successful applicant will fit the following criteria:
- Experience: Minimum 2-4 years of experience in an analytical role, preferably in consulting, strategy & operations, or a high-growth startup environment (healthcare tech experience is preferred).
- Technical Proficiency: Highly proficient in data analysis and visualization tools and platforms (e.g., SQL and Tableau are required, Python is nice to have) to extract and manipulate data.
- Analytical Problem Solving: Strong analytical and data interpretation skills who is comfortable with ambiguity who is capable of translating data into actionable insights and solutions.
- Project Management: Experience leading cross-functional projects and simultaneously managing multiple workstreams in a technical environment.
- Collaborative Mindset: Ability to work effectively in cross-functional teams and collaborate with various stakeholders.
- Communication Skills: Excellent verbal and written communication skills, with the ability to present complex data in a clear and concise manner and to serve as a Subject Matter Expert (SME).
- Detail-Oriented: Strong attention to detail, ensuring accuracy and completeness in all analytical work and reporting.
- Adaptability: Ability to thrive in a dynamic, fast-paced environment and adapt to changing priorities.
- Mission-Oriented: Motivated by Blink’s mission and excited by the prospect of analyzing complex problems to drive comprehensive solutions and improve patient outcomes
