Salesforce Delivery Director

As NeuraFlash's Delivery Director, you will:

Perform as one of NeuraFlash’s leading Enterprise Program Management, Engagement Management, and Solution Delivery experts
Lead enterprise-level engagements (large brands, $1M+, etc.) with a hands-on approach, providing direction, guidance, and approaches to engagement management, project management, and architects
Implement and oversee the quality of our deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance across customer engagements
Drive innovation in the areas of solution delivery capabilities, enterprise delivery methodology, and reusable assets
Work in close partnership with our Engagement Management team to improve our ability to deliver complex solutions to our largest customers
Provide executive-level Business Consulting and Pre-Sales support
Work hand-in-hand with our CEO, Sales team, and our Practice Leaders on consulting and pre-sales activities
Conduct situational assessments of our customer’s business goals
Advise our customers of solution tradeoffs to assist in the cost / benefit analysis, taking into account business process, architecture, and IT operating models
Evaluate and advise on the transformation operating model by leveraging Salesforce standard tools and techniques for developing recommendations for our customers
Develop and present key findings, POV, recommendations, progress updates, and run executive reviews
Contribute to NeuraFlash at a leadership level, be an advocate of our brand, and help NeuraFlash grow and scale
Acquire and maintain all applicable Salesforce Certifications
Travel up to 50% for customer projects and company events
Be a NeuraFlash evangelist in the Salesforce Community, and help us cultivate a company culture of success (company and personal) and fun

Requirements:

10+ years of consulting experience in delivery leadership relative to iterative software development as a Program Lead, Engagement Lead, and similar roles leading complex projects
5+ years of experience leading capabilities and/or groups of (up to) 50+ individuals
5+ years of experience selling and delivering business solutions on the Salesforce platform
Demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across Salesforce clouds
Experience in all phases of services delivery, software development, and testing life cycles
Expert in agile software delivery methodologies: Scrum, Kanban, SAFe, and Lean
Expert at project delivery, including all aspects of program management and the SDLC
Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies
Experience with building out project and program teams, and organizing programs for success
Experienced management with a strong history of mentoring others
Demonstrated track record of writing SOWs, reviewing proposals with clients, and negotiating contracts; along with expert business operations experience (e.g., invoicing, margins, utilization, etc.)