About the Sales Team
The Sales team directly impacts the growth of the company by acquiring high quality + high capacity new professionals who will provide an amazing experience for our customers. Our sales approach drives product comprehension, pro retention, and generates a much higher ROI for the pro vs. pros who self-serve signup. We are a growing sales organization, currently looking for highly motivated leaders who want to be a part of scaling our Sales org
About the Role
The SDR manager helps recruit, onboard and train SDRs. They will help them sell, coach them to hit KPIs and remove sales obstacles; they may also design and optimize the sales pitch. The SDR manager is the eyes and ears at the top of the sales funnel, making sure there are enough leads in the pipeline to make goals. You will play a key role in the team’s growth by surfacing learnings from sales conversations, by testing new data sources and sales processes, by improving the quality & quantity of pros on Thumbtack and by driving revenue for the company.
Responsibilities
- Maintaining high team morale, setting & achieving goals both as a team, coaching and improving the sales process, managing ever-changing campaigns and team productivity, and helping to streamline the SDR workflow and operations processes
- Train and mentor current team members and new hires on sales strategies, scripting, and processes in a work from home environment
- Provide feedback to Sales Leadership, Sales Operations and Enablement on ways to improve workflow and efficiency for SDR’s, as well as identify training needs.
- Become an expert in the Thumbtack product and clearly articulate why every business professional needs the product as part of their business plan
- Performance & documentation
- Other duties as assigned or required.
What you’ll need
If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
- Minimum of 3 years of cold-calling/outbound sales experience and 2-3 years of people management experience handling a sales team.
- Expert at solution-based selling through aligning prospect goals, needs and problems to product solutions.
- A collaborative attitude and the ability to share techniques and success with the team.
- Experience with CRM and sales tools, preferably Salesforce.
- An ability to multitask, stay detail-oriented, organized and available for the team during the shift.
- Expertise in creating scalable processes and SOPs to enhance efficiency and drive results.
Bonus points if you have
- Experience using Google Suite
- Experience in managing a geographically dispersed, remote team
- Experiencing in short sales cycle consultative selling
Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here. #LI-Remote
