About the role:
As a Sales Engineer at Samsara, you’d be part of a diverse group of technically minded folks working together to bring our unique connected operations technology to customers. Our daily customer engagements include conversations around logistics/supply chain management, fleet maintenance strategies, global asset management, machine control systems/diagnostics, system integration, and regulatory compliance. This means a successful SE at Samsara will develop a thorough understanding of IoT hardware and sensors, hands-on installation/deployment scenarios, carrier networks, cloud infrastructure, and third-party system integrations (via our open API) to ensure the proper technical solution is presented to our customers.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
- You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focus on winning as a team.
Click here to learn about what we value at Samsara.
In this role, you will:
- Partner with sales executives to plan, prepare and execute on transactions in rapid sales cycles
- Successfully match customer pain/requirements to proposed solutions
- Work in multiple levels of the technology stack
- Qualify, install, and configure Samsara hardware
- Conduct SaaS dashboard setup and demonstrate advanced use
- Deal heavily with mobile device management strategies and present the Samsara mobile app
- Create custom reporting and integrations via our API (Python and Javascript SDKs available)
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
- Preferred 1+ years experience experience working with customers in a pre-sales or support capacity
- Previous hands-on experience with customer evaluations and deployments
- Proven track record selling complex solutions
- Well versed in one of the following: cloud software, networking, automation and control systems
- Tinkering with hardware gadgets, sensors, or vehicles is a plus
- French fluency is required
