Description
About the Team:
The Pre-Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions.
About the Team:
The Pre-Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions.
What you'll be doing:
Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platformProviding tailored product demonstrationsUncovering customer pain points and challenges and aligning JumpCloud solutions to those challengesSupport direct and partner sales teams with product related questions and skill developmentBuilding relationships with partners through technical enablement and co-sellingAssist prospects with setup and configuration of free trialsProvide technical Q&A to prospects as they progress through trialAssess prospect readiness to enter a formal sales cycleUnderstand implementation best practices to advise on the quickest customer time to valueIdentify common technical issues and themes that could be addressed through product development, automation and/or self-serveProvide evaluation framework for prospects to follow in their POC
We're looking for:
Excellent written and verbal communications skillsAbility to make the complex simpleComfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audienceDesire and ability to learn new complex concepts
Preferred qualifications
4-6 years experience in a technical Sales Engineering or similar role Strong knowledge of Cloud/SaaS technologiesStrong understanding of Active Directory environmentsUnderstanding of network architectureKnowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUSFamiliarity with MDM, RMM, or similar endpoint solutionsFamiliarity with MFA technologies such as TOTP, WebAuthnExperience configuring and deploying identity and/or directory solutionsExperience with scripting languages, PowerShell preferred. Experience with both direct and channel/partner sales cyclesMust be fluent professionally (written and spoken) in Spanish and English
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