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Sales Engineer

remote,New York City
Sales

Description

Traackr is looking for a Sales Engineer to join our Sales Team who will be responsible for working with agency, small and midsize business prospects. This is an exciting opportunity to join a new and growing team of Sales Engineers at Traackr. As a Sales Engineer, you will serve as the primary Traackr platform expert during the pre-sales process, guiding technical sales discussions, conducting product demonstrations, and advising on best practices for each of our customer’s unique business challenges. 

Your client-facing expertise will be instrumental in accelerating sales opportunities and continuously improving the conversion rate from qualified opportunities to successful wins.

Traackr is looking for a Sales Engineer to join our Sales Team who will be responsible for working with agency, small and midsize business prospects. This is an exciting opportunity to join a new and growing team of Sales Engineers at Traackr. As a Sales Engineer, you will serve as the primary Traackr platform expert during the pre-sales process, guiding technical sales discussions, conducting product demonstrations, and advising on best practices for each of our customer’s unique business challenges. 

Your client-facing expertise will be instrumental in accelerating sales opportunities and continuously improving the conversion rate from qualified opportunities to successful wins.

Responsibilities

  • Account creation, data migration, and management of Traackr trial accounts; customizing the product based on expressed needs + requests.
  • Serve as the product + strategy liaison, demonstrating the value of our offering during weekly training sessions.
  • Provide real-time insights to prospects on the state of their influencer marketing programs and identify areas of growth + opportunity using Traackr’s suite of metrics + analytics.
  • Collaborate with Sales throughout the trial process by providing client feedback, updates on usage + feature adoption, and supporting commercial strategy.
  • Work closely with Product and Engineering teams on identification and status of bugs and new feature rollout.
  • Research, compose, and deliver responses to RFPs while interacting with clients to clarify requirements and review RFP responses for technical accuracy.
  • Partner with Sales, Data and Marketing Teams to develop sales collateral and internal training materials. 
  • Collaborate with Customer Success in post-knowledge transfer to ensure continued success and client retention.

  • Qualifications

  • Background in SaaS product education and/or implementation: 2+ years experience in post-sales, pre-sales, or technical support at an enterprise-grade software company.
  • Sales + revenue mindset: experience in or supporting revenue-generating roles.
  • Strong Communicator: Ability to communicate complex technical solutions to external stakeholders.
  • Data-Driven: Comfortable using data to diagnose challenges + opportunities within a prospect’s influencer marketing program and provide solutions through emails, calls, and digital meetings.
  • Active Listener: demonstrated ability to ask effective questions, dive deep, and understand the customer’s priorities and anticipate needs + pain points.
  • Organization: Ability to efficiently prioritize a large number of competing requests with attention to detail.
  • Excited by Start-up Environments: Strong problem-solving skills, presents new ideas to old problems, excited by a fast-paced, ever-evolving industry.
  • Remote-first: Ideally has the experience, and excels in remote work environments with minimal oversight.
  • Tech-savvy: Experience with Salesforce.

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