Surgical Notes is hiring for a Payment Positing Specialist to assist with daily banking for our clients. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to the success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hardwork, and Positive Attitude.
External Title: Revenue Cycle Representative
Internal Title: US RCM Individual Contributor II
Reports to: Senior Revenue Cycle Manager
Duties/Responsibilities:
- Pull daily banking for multiple clients
- Enter deposits into the reconciliation logs
- Process timely and accurate posting of all payments
- Post all payments within 24 hours
- Meet strict posting deadlines to ensure that Payment Posting Manager can complete weekly and monthly reporting requirements
- Communicate all payer issues to the Payment Posting Manager
- Understand payer contract with all rules that apply to that specific payer and client
- Maintain professional and consistent communication with the team and clients to ensure that all needed items are received in a timely manner
- Identify patterns and trends that indicate a potential issue
- Other responsibilities as assigned
Role Information:
- Full-Time
- Hourly
- Non-Exempt
- Eligible for Benefits
- Remote: The minimum bandwidth requirements are 10 Mbps upload and 50 Mbps download speeds. The recommended bandwidth requirements are 20 Mbps upload and 100 Mbps download speeds.
Job Requirements
Required Knowledge, Skills, Abilities & Education:
- Highschool diploma or equivalent
- 3 years of ASC/Hospital Payment Posting
- Experience working in ASC
- Experience with some or all of the following practice management systems: Amkai, SIS/Vision/Advantx, HST, EPIC RESOLUTE, is preferred
- Knowledge of payer contracts and (EOBs), explanation of benefits
- Experience working in a clearinghouse
- Understanding of HIPAA regulations
- Strong verbal and written skills
- Great attention to detail to avoid data entry errors
- Excellent communication skills
- Strong organizational skills
- Effective time management
- A positive, open and friendly attitude to colleagues and clients
- Superior customer service and professionalism
- Physical Demands: Sitting and typing for an extended period of time
- Reading from a computer screen for an extended period of time
- Speaking and listening on a telephone through the computer
Preferred Knowledge, Skills, Abilities & Education
- Associate's Degree in Healthcare Management, Business Management or related field
- Experience with healthcare billing and collections
- Experience working in an Ancillary/Ambulatory Surgery Center (ASC)
- Paragon and/or athenahealth experience
- Strong Microsoft Office skills in Teams
- A working knowledge of IPAs and health plans is required.
- Comfortable with electronic and manual payor follow-up.
- Able to quickly identify trends and escalate, as appropriate.
- Ability to read, analyze and interpret insurance plans, financial reports, and legal documents.
Physical Demands:
- Sitting and typing for an extended period of time
- Reading from a computer screen for an extended period of time
- Work environment of a traditional fast-paced and deadline-oriented office
- Working closely with others
- Frequent verbal communication, primarily over the phone, and face-to-face interaction
- Working independently
- Speaking and listening on a telephone
- Frequent use of a computer and other office equipment
Key Competencies:
- Communication
- Organization
- Attention to Detail
- Customer Service
- Productivity
