Quality Manager | RemoteWLB

Description

Welocalize is an award-winning localization and data transformation company. We run one of the world’s largest Ads Rating Programs and we want you to join our team as a Quality Manager.

As a Quality Manager, you will ensure that the Ads Rating program meets or exceeds the quality standards set by our client.

You will be responsible for understanding and supporting the quality needs, challenges, and successes of the program.

You will communicate and collaborate with both the program team and the client to boost, maintain, and troubleshoot quality deliverables.

You’ll be part of a wider team of data scientists, analysts, and expert raters working to improve the digital experience for end-users across the world.

In other words, you will lead and manage initiatives that make Welocalize’s Ad Rating program high-quality and competitive.

Welocalize is an award-winning localization and data transformation company. We run one of the world’s largest Ads Rating Programs and we want you to join our team as a Quality Manager.

As a Quality Manager, you will ensure that the Ads Rating program meets or exceeds the quality standards set by our client.

You will be responsible for understanding and supporting the quality needs, challenges, and successes of the program.

You will communicate and collaborate with both the program team and the client to boost, maintain, and troubleshoot quality deliverables.

You’ll be part of a wider team of data scientists, analysts, and expert raters working to improve the digital experience for end-users across the world.

In other words, you will lead and manage initiatives that make Welocalize’s Ad Rating program high-quality and competitive.

Experience and Requirements

Proven experience in fast-paced, client-centric, data-centric environments.

Experience with team management and group leadership is preferred.

Comfortable leading conversations with clients regarding quality while anticipating their needs.

Ability to analyze root causes, perform corrective and preventive actions, and escalate matters while maintaining client-facing documentation relating to language quality.

Excellent understanding of English (written and spoken).

5+ years of increasing responsibility and experience in quality management, quality analysis, or related subjects.

Experience in AI data project execution and/or localization.

Preferred: Bachelor’s Degree.

Familiar with working in an Agile development environment.

Must sign a standard Non-Disclosure Agreement.

Project Details

Pay Rate: $27.00 per hour.

Location: Remote/work from home, Argentina– Note: even though the position is WFH, you must reside in the country/state noted in this description. This will be automatically checked during the hiring process.

Hours: Full-time, 40 hours per week.

Start Date: ASAP

Employment Type: W2 Part-Time Employee; payment every 2 weeks. 

Project Duration: 12 months (with possibility of extension).

Benefits:

Upon hire, you’ll immediately receive:

Paid Sick Time 

Employee Assistance Program  

Following eligibility requirements, you’ll receive:

Medical Insurance 

Dental Insurance 

Vision Insurance 

HSA 

Voluntary Life Insurance 

Accident, Critical Illness, Hospital Indemnity Insurance 

401(k) Retirement Plan 

Welocalize is an award-winning global data and translation company with offices across the world. We’ve worked on some of the biggest tech projects in history, from data localization and translation to generative AI and deep learning.

When you join Welocalize, you’ll have the opportunity to bring your career to the next level:

- Structured learning opportunities that grow your skills, knowledge, and specialties.

- 24-hour, 6-day-a-week real human support from our Community Experience Team.

- Access to long-term partnerships and unique projects across a variety of industries and content types.

- Corporate and executive career opportunities to bolster your resume and grow your career.