Description
Company Overview
WATI is an early stage, fast growing SaaS platform that is revolutionizing how companies communicate with their customers. Through our cutting-edge customer engagement software built on Whatsapp’s Business API, businesses are now able to have personalised conversations, be easily accessible and engage with their customers in-real time - at scale! We live in the on-demand economy, where customers expect fast, simple and easy service and that’s exactly what our platform empowers companies to do.
This is made possible through WATI’s easy-to-use platform that can be made up and running in no time. As a result, small and medium businesses have embraced the platform rapidly, and thousands of customers across 54 countries are now using WATI within just a year of launch.
Job Description
As we continue to grow, we are seeking detail-oriented and highly skilled QA Automation Engineers. This role will ensure the impeccable quality of our software products and contribute to the continuous improvement of our most-loved SMB messaging collaboration tool.
What you’ll do:
- Collaborate within a team of 4-6 software engineers plus manual QA team, including remote colleagues
- Uphold software quality in production-grade for projects and product delivery
- Collaborate with development & product teams in contributing the continuous integration & deployment pipeline
- Participate in task grooming with stakeholders to help defining and creating automated acceptance tests
- Writing automation scripts to perform regression testing
- Identifying quality issues and creating test reports
- Perform root cause analysis to reproduce issues
- Assist in analyzing the potential causes of defects, errors, and bugs based on observed test results
What will make you stand out:
- Customer-centric, with an ability to think out-of-the-box
- Love discovering edge cases and potential vulnerabilities
- Proactive, energetic team player who can learn quickly
- Love to code
Requirements
- 3+ years of experience in QA Automation Testing.
- Proficiency in writing Selenium-based tests in C# or JavaScript.
- Exceptional problem-solving and analytical skills with a keen eye for detail.
- Ability to read application logs and perform diagnostics.
- Quick learner, capable of rapidly acquiring product knowledge.
- Experience in source control tools (e.g., git, GitHub).
- Experience in bug tracking and documentation tools (e.g., JIRA, YouTrack, Bugzilla, Notion).
- Experience in API tools (e.g., curl, Postman, Thunder Client).
- Knowledge of other automation tools apart from Selenium will be advantageous.
- Additional programming language proficiency is a plus.
- Experience with load testing frameworks and tools (e.g., Locust, NBomber, JMeter) is a plus.
- Adept at working in a fast-paced, ever-changing environment.
- Exceptional written and verbal communication skills. All interviews will be conducted in English.
- For non-Hong Kong resident applicants, willingness for occasional travel to the Hong Kong office.
Benefits
- Discretionary Bonus
- Health Insurance
- Training & Development
- Work From Home
About WATI.io
Wati is a rapidly growing CPaaS (Communication Platform as a Service) that offers innovative business messaging solutions for both SMBs and large enterprises. Our mission is to simplify business communication, starting with WhatsApp. Backed by global investors Sequoia, DST Global, and Tiger Global, we proudly stand as Shopify’s first investment in Asia. Additionally, we’re one of the industry's top Meta BSPs (Business Solution Providers).
We serve 8000+ customers across 100+ countries. As a remote-first company, we prioritise adaptability and inclusivity. Our talented team spans the globe, working collaboratively to drive innovation and empower businesses through WhatsApp.
We welcome you to join our dynamic team! 🌏🚀