Qualified Success Architect

Description

The Qualified Success Architect will own the successful implementation and adoption of the Qualified Conversational Marketing Platform for new and existing customers. You’ll be living on the cutting edge of the next generation of sales and marketing technology, and will work with our customers to transform their sales and marketing processes to leverage the power of conversational marketing.

What You Will Be Doing:

Coming to work with an amazing and talented team

Working hard, learning a ton, and having fun every day

Delivering and leading customers through the Qualified Implementation Framework

Interface with Enterprise Architects to outline the optimal technical architecture for customers onboarding Qualified products

Document technical requirements in order to implement a Qualified Data Model aligned to our customers business objectives

Establish a deep consultative relationship with various client business units

Provide coaching and education to key stakeholders about Conversational Marketing to improve adoption of Qualified products

Conduct Quarterly Business Reviews with key stakeholders

Identify successful customers and work with our Marketing team to turn them into advocates with case studies and testimonials

Engage in internal product discussions, bringing customer feedback into actionable insights to help shape the product roadmap

Executive analysis of customer health score to achieve renewal targets

Qualifications:

3+ years of Mid Market/Enterprise software experience

Excellent interpersonal, communication, persuasion, presentation and writing skills

Deep working knowledge of Salesforce CRM

Working knowledge of marketing automation systems

Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications

Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution

Must be willing to work in a fast-paced startup environment with multiple roles

You possess a bachelor's degree

Passion for making customers successful with software solutions

About Qualified

Qualified is the AI pipeline generation platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with AI and automation for thousands of customers like Autodesk, Blackbaud, and Epson. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 900+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures.

One Team

We’re all in this together with a shared goal: grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small.

Customer Obsessed

Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “Whatever it takes” to make them successful. Prove the ROI. Only when our customers win do we win.

Think Big & Move Fast

We’re defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for status quo.

On the heels of their Series C financing, Qualified is looking to grow the team so that they can do even more, even faster; they’re focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things.

Diversity & Inclusion

Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.