About Siena
Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs. Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform.
If you're excited about the intersection of human-to-machine communication and want to be part of a team driving innovation and making a real impact in automating agentic workflows, join us on our mission to revolutionize customer experience through empathetic AI.
Some of our values
We put customers first: We work hard to understand our customers. We try to put ourselves in their position and do more than they expect.
We're direct and honest: We believe in straightforward, truthful communication. We say what we think, clearly and respectfully.
We try new things: We're not afraid to do things differently if it means finding better solutions.
We step up: When we see a chance to make a difference, we take it. We trust ourselves to decide and take responsibility for what happens.
We keep improving: We're always looking for ways to do better and be better at what we do.
We're quick on our feet: We adapt to changes and challenges. We see them as chances to learn and grow.
We stay curious: We ask questions and explore new ideas. What we learn helps us keep growing.
We own it: We're all owners here. We take charge, make the call, and own the outcome.
The Role
We are in search of a proactive QA Engineer to join our remote team. This is an opportunity to play a pivotal role in ensuring the quality and reliability of a fast-growing product as it scales.
💪 Responsibilities
Design, implement, and maintain automated test frameworks.
Integrate quality assurance into our CI/CD processes, collaborating closely with the development and operations teams.
Serve as an advocate for quality, participating in product and engineering discussions from ideation through to release.
Conduct deep dives into data layers, targeting issues not immediately visible through UI.
Spearhead performance and load testing initiatives as part of our scaling strategy.
Clearly and effectively document testing processes and outcomes.
Utilize customer feedback to identify potential areas for product improvement.
Proactively identify and assess potential bottlenecks and risks, offering solutions to mitigate them.
🌟 Skills and Experience
Automation Tools: 3+ years of experience with JavaScript-based frameworks such as Jest, Mocha, or Cypress.
Functional Testing: experience in both manual and automated functional testing to ensure features meet specified requirements.
Tech Stack Proficiency: hands-on experience with NodeJS and React.
Cloud: experience with AWS, Azure, or similar cloud-based solutions.
Microservices Architecture: experience with testing in microservices environments.
CI/CD: Familiarity with CI/CD tools like AWS CodePipeline or Jenkins.
API Testing: Experience in testing RESTful services, proficiency with tools like Postman.
Database Testing: Strong SQL skills and experience with NoSQL databases are a plus.
Communication: Exceptional communication skills and the ability to work effectively in a remote setting.
Product Focus: Business acumen that aligns with our product-first philosophy.
🌱 Why Siena AI?
Build a new generation of AI platform.
Thrive in a remote-first culture that prioritizes autonomy.
Be a part of a high-performing, close-knit team.
Engage in continuous learning and growth opportunities.
Benefits
Flexible work location: At Siena you have the flexibility to work from wherever you're most productive and inspired — be it your home office or a your favorite local workspace.
Flexible hours: We believe in giving you the autonomy to design your workday in a way that fits your life and maximizes your productivity.
Competitive compensation: We offer competitive salaries and equity packages because we believe in rewarding your contributions to our shared success.
Generous PTO: With unlimited paid time off and a minimum of 15 days off per year, you'll have ample opportunity to recharge, travel, or pursue your passions outside of work.
Learning & development budget: We provide an annual stipend for you to continue growing professionally and personally. We're committed to investing in your growth and development.
At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.
Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
