Our client, an innovative supply chain consulting agency in the consumer packaged goods (CPG) space, specializing in high-quality products tailored to their niche market, is seeking a highly organized and detail-oriented Project Manager to oversee project timelines, track deliverables, and ensure seamless client communication. This role is client-facing, requiring someone with excellent communication skills, a strong presence on calls, and the ability to manage expectations professionally. The ideal candidate has experience in the consumer packaged goods (CPG) space, contract manufacturing and 3PL warehouses
Location: Fully-Remote (Work from Home), 8 AM - 4 PM EST
Key Responsibilities
Project Tracking & Organization – Monitor project deliverables, due dates, and progress, ensuring smooth execution and alignment with client goals.
Client Communication & Follow-ups – Manage email communications, follow up on outstanding items, and keep clients informed about project updates.
Stakeholder Management – Act as a key liaison between internal teams and clients, ensuring clear expectations and seamless collaboration.
Objection Handling & Issue Resolution – Maintain a calm, professional demeanor when handling client concerns, ensuring positive and productive interactions.
Documentation & Reporting – Keep track of important project details in Google Sheets and other project management tools, ensuring all stakeholders have access to updated information.
Client Calls & Meetings – Confidently lead client-facing meetings, providing updates, addressing concerns, and ensuring alignment on next steps.
What Success Looks Like
Seamless Project Execution – Deliverables are completed on time, and projects stay on track without delays.
Clear & Proactive Communication – Clients and internal teams are always informed, reducing misunderstandings and last-minute changes.
Strong Client Relationships – Clients feel heard, supported, and confident in the project’s progress.
Well-Organized Documentation – All project details are properly recorded, accessible, and up-to-date.
Confident Client Engagement – Meetings are conducted professionally, with strong objection handling and positive rapport.
Qualifications
2+ years of project management experience, preferably within the CPG or cosmetics industry.
Fluent in English, with excellent verbal and written communication skills.
Highly detail-oriented and exceptionally organized.
Proficiency in Google Sheets and adaptability to other project management tools.
Client-facing experience – must be comfortable leading client calls and discussions.
Personality fit is key – must have a pleasant demeanor, strong objection-handling skills, and the ability to maintain professionalism in all interactions.
Comfortable working in the adult wellness industry. Note: not all of their clients are in this space.
Opportunity
This is an exciting opportunity for a proactive and personable Project Manager to take ownership of client relationships and project execution in a dynamic, fast-paced industry. If you thrive in client-facing roles, enjoy organizing complex projects, and excel in clear communication, we encourage you to apply!
Application Process:
To be considered for this role these steps need to be followed:
Fill in the application form
Record a video showcasing your skill sets
